Reply from Rolex - Geneva

Vintage Rolex Discussion

Reply from Rolex - Geneva

Joined: January 22nd, 2012, 6:51 pm

February 3rd, 2012, 2:58 pm #1

Hi folks,
I had a response from Rolex today about my fathers Chronograph, not too much information but it is a relief to know they believe it is real. Now it's time to have it restored I guess, Rolex say the case is beyond repair but I believe there are ways
And I quote;

"Dear Mr....,

We thank you for your enquiry of 23 January 2012 about your vintage Chronograph.

As far as we can tell from your photographs, the watch is in original condition. However, we sincerely regret to inform you that a restoration is not possible. The watchcase is so heavily corroded that any attempt of repair is impossible. We dont have a replacement case available as this model has been discontinued many years ago. It was manufactured in the 1940s.

Yours sincerely,


MB
Service Mondial World Service

ROLEX SA - rue François-Dussaud, 3-5-7
1211 Genève 26 Suisse"
Last edited by VintageRolexForum on February 4th, 2012, 4:42 pm, edited 1 time in total.
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Joined: July 25th, 2010, 6:16 am

February 3rd, 2012, 3:13 pm #2

I am very happy for you, as the watch is so important to you personally.

Best..
Last edited by munchiew on February 3rd, 2012, 3:22 pm, edited 1 time in total.
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Joined: October 4th, 2006, 9:33 pm

February 3rd, 2012, 4:47 pm #3

.
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Joined: November 22nd, 2004, 10:13 am

February 3rd, 2012, 7:25 pm #4

Hi folks,
I had a response from Rolex today about my fathers Chronograph, not too much information but it is a relief to know they believe it is real. Now it's time to have it restored I guess, Rolex say the case is beyond repair but I believe there are ways
And I quote;

"Dear Mr....,

We thank you for your enquiry of 23 January 2012 about your vintage Chronograph.

As far as we can tell from your photographs, the watch is in original condition. However, we sincerely regret to inform you that a restoration is not possible. The watchcase is so heavily corroded that any attempt of repair is impossible. We dont have a replacement case available as this model has been discontinued many years ago. It was manufactured in the 1940s.

Yours sincerely,


MB
Service Mondial World Service

ROLEX SA - rue François-Dussaud, 3-5-7
1211 Genève 26 Suisse"
Great news Matt. Glad it has all worked out so far.
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Joined: November 29th, 2007, 6:14 am

February 3rd, 2012, 8:17 pm #5

Hi folks,
I had a response from Rolex today about my fathers Chronograph, not too much information but it is a relief to know they believe it is real. Now it's time to have it restored I guess, Rolex say the case is beyond repair but I believe there are ways
And I quote;

"Dear Mr....,

We thank you for your enquiry of 23 January 2012 about your vintage Chronograph.

As far as we can tell from your photographs, the watch is in original condition. However, we sincerely regret to inform you that a restoration is not possible. The watchcase is so heavily corroded that any attempt of repair is impossible. We dont have a replacement case available as this model has been discontinued many years ago. It was manufactured in the 1940s.

Yours sincerely,


MB
Service Mondial World Service

ROLEX SA - rue François-Dussaud, 3-5-7
1211 Genève 26 Suisse"
There was nothing about the watch that had me shaking my head and I hope this puts an end to the discussion. I know that a lot of people were curious when it got slammed because so very many of us would have been happy to inherit or chance upon such a watch.

Whenever you get it repaired in whatever manner you get it repaired, please keep that dial original and please show us the "after" pictures.

And if you get a replacement case made, or if by some miracle you find an original spare case, always keep this broken one with the package. It is part of the watch's history.

What an exciting project!
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