In June of 2016 my father, a WWII vet, was notified that he had been awarded a Non-Service Connected Pension, based on aid and attendance, effective April 22, 2016. As part of his claim, it was stated that he suffered from dementia, so that a fiduciary would have to be appointed to receive the money. With assistance from his family, he applied for a fiduciary (my sister) to be appointed, but before that process could be completed, he died on July 10, 2016. Some monies were paid, including two month's worth, one of which was reclaimed because it was for the period after he died. According to my calculation, at least one, and perhaps two, month's worth of payments were never received.
Last August, I submitted form 21-601 on behalf of his estate in an effort to claim the payments that were not received. In reply, I received a form letter, 20-8992, stating that the claim had been received and all necessary information was in hand, but, “as we have a great number of claims, action on yours may be delayed.” I wrote six months later to inquire about the status of the claim (with a cc to my congressman), and received a similar response in return. (Basically, don't call us, we'll call you.)
So my question is, have others been successful in getting decisions in cases like this? And if so, how long did it take? Right now, I'm just trying to get his estate settled. Even a reasonably stated denial would probably be acceptable.