Amazon Verse Ebay

Joined: December 23rd, 2008, 4:03 pm

April 29th, 2017, 1:35 pm #11

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Well, it depends how you look at the problem, buyers are on eBay because that's where the sellers list their cards, if all the sellers who are complaining about eBay would stop listing on eBay and start selling somewhere else Ebid for example, than the buyers would follow, the sellers must do it first, stop feeding the ogre.
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Joined: September 16th, 2014, 9:16 pm

April 29th, 2017, 1:48 pm #12

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Saying that "sellers taking their cards to other sites" would make the buyers leave eBay, IMO, is flawed. People only have enough time/interest/logins to have a couple unless they are master collectors. Any other site (that doesn't cross-post to eBay) is like a single card fair in Iowa. eBay is like all the card fairs at once, plus all the dealers across the country. Why search 10 places when you can probably find your item at a similar price on eBay first?
And then, if you forego eBay (or COMC, etc. >>> eBay), you forego 90% of the buying public. And then you're no longer looking to sell your cards either quickly or for top dollar, depending on your sales goals. The main problem when leaving eBay is going: where next? Because then you've got Facebook groups, countless sales websites, auction houses, etsy, Craigslist, and phone apps. eBay is the 1000 lb gorilla because it has first mover privileges. Everyone who buys collectibles has an eBay account, and is trained to look there first for items. And most of those people are fully satisfied with the billions of listings available on eBay at any given time, rather than focusing on websites with 100 items listed, or 1000 items listed, or even a million items listed.
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Joined: December 23rd, 2008, 4:03 pm

April 29th, 2017, 2:29 pm #13

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
I agree with you John, let me resume your post.

Sellers, shut up and bend over, might hurt a little.
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Joined: March 3rd, 2009, 8:33 pm

April 29th, 2017, 5:04 pm #14

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Thanks for all the feedback. Lots of good ideas. I guess there is more than one way to skin a cat. My problem with Ebay is that for ten months they kept giving more and more “Free” listings, asking that I put my whole inventory on their site. When I got up to 69,000 on April 1st, with no hint, they ended all the free listings. Back to $0.05 per listing each month. (Well, with a Premium Store you get 10,000 free each month, so still get those). The old “Bait and Switch” I guess. I spent three weeks with Ebay Support trying to get an explanation and a chance to argue my case. But Support is a Stone Wall. They are not authorized to make decisions and can not (or will not) direct you to someone that is. So still with no answer, last week I started pulling the inexpensive stuff off.
It is just a shame. Because my goal, as I am sure is the goal of the other dealers on this forum, is to bring new people into the hobby. If someone browsing Ebay finds a Victorian Card of an Old Drug Store from their hometown, or a card of an Arm & Hammer Bird that frequents their yard, that could be the start. To me, the more crumbs you put out there, the more bites you will get.
But for now, that is not to be on Ebay. That is why I mention Amazon. Although the problem with Amazon from a Sellers point of view is that they take 20% of the sale, compared to 10%-12% on Ebay. But with no monthly listing fees, it makes sense for low cost, slow moving items. The answer of course, as has been mentioned, is to direct customers to your own Website. To this point I have found that easier said than done. I do thank those of you who have used my site. As you can see, it makes a big difference.
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Joined: June 27th, 2006, 2:51 pm

April 30th, 2017, 7:20 pm #15

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Phil, I collect a particular set of which you have hundreds of listings. But I have them all. While you may add to the linventory, I will rely on eBay "newly listed" searches. Makes no sense to check your website along with the websites of 6 other sellers and then still need to check eBay for new sellers. But....... if I see something on eBay I would certainly buy from your website which will save us both some money. Although I might not do so if I didn't know you as a stand-up seller who will stand behind your sales. Otherwise the eBay buyer protection is important.

Yes, looks like you got taken by the bait-and-switch. Don't know if this possible, but can you rotate your listings? Put group A of 10,000 listings in April, group B of 10,000 different in May, etc. Then start over with Group A in September. His would also keep the searches fresh, I've seen most of your cards for years and really, if you add a new one I need I might miss it.

Added: As a buyer I am glad they add the listing fees. Would love to see certain sellers drop those crazy prices that will never sell. Maybe listing a $15 card for $100 doesn't seem such a great idea if they need to pay $1 or so per year.

Idea: I would love to see a reverse-auction buy-it-now format when an item starts somewhat high but then drops in price by 5% every week until someone grabs it. But I suppose that would be manipulated by the sellers who end it early while still too high. That would work on COMC since they have then in-hand.

John, does COMC protect against bankruptcy? What if they go under, would your inventory get returned? I imagine they can't keep it if it's a consignment and not their property. But then again they may not have the time or cash for return shipping either.
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Joined: September 16th, 2014, 9:16 pm

April 30th, 2017, 7:31 pm #16

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Good question; part of the storage fees on COMC pays for the insurance on the building and contents, I've been told. And yes, COMC is a consignment house and is only storing your cards. In the event of full bankruptcy where no company comes to take it over, I would guess you would either pay an intermediary to locate, package, and mail your cards back to you, possibly as a liability against COMC. I can't see them letting any people go in and get their own cards out, because the risk is too large that you take other peoples cards as well.

I know the ownership has an insolvency plan, but don't think it's public knowledge. There is some trust required. However, COMC fought Beckett in court last year after they refused a Beckett takeover, so the company is probably very profitable and as first mover in that space, may not ever go out of business.
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Joined: June 5th, 2015, 10:33 am

May 2nd, 2017, 4:20 am #17

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
I'll answer your question with a question.

Why is it that when I'm looking for a particular item, as a shopper, and there's a number of sellers selling the same item (let's say a cell phone case), some people will have bid multiple times and paid over $27 for that item, when another Top Rated Plus seller has the same case for $4.99 with free shipping?

People are sheep. The do what they know. They know ebay. They have the nifty app that they're used to. It makes pretty sounds when something useful happens.

If you've got that many items up at ebay, but only 1% of traffic at your site, then I've got one thing to say to you: Google AdWords.
https://support.google.com/adwords/answer/4362159?hl=en

You need to move people to your site. When people search for your items, they need to find your site, not your items on ebay.
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Joined: September 19th, 2006, 3:37 pm

May 2nd, 2017, 12:28 pm #18

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Good comments Paul. You sure do notice stuff like that on ebay. There are MANY price points for stuff. All over the board. Ebay has the advantage of being the first mover for the stuff that they do. In the infancy of the internet, they were the first kid on the block. With that early arrival, they got the bulk of the sellers to use their service and they built it and monetized it. Unfortunately, since that point, they've worked pretty hard to screw up many aspects of their system. Feedback, hiding bidder accounts and other things have served to make their system less valuable in my eyes. I just don't think Amazon advertises their collectibles section of their website well enough. Amazon mostly advertises Amazon and Amazon Prime anymore.

It's a shame that sellers like Phil can't indiscriminately list items and ebay wants a plug nickel from everything listed. $2500/month is a huge fee over and above the "free" listings he pays to have an anchor store, I'm sure. Much of his sales probably come from the density of the items he has listed, so if he has to pull 50K items off ebay it'll affect his sales significantly. At the end of the day, ebay only cares about making money though. They're a public traded entity and trying to maximize earnings. Increasingly, it seems like they're less and less concerned with the little and medium guys and only want the static items from the very large customers who I'm sure have some sweetheart deals with them. I would try to escalate any calls with someone to see if you can negotiate some better rate or something than the 5 cents per item. They will go from an incremental $2500 a month from you to ZERO. And if they know that, maybe you can talk them into something more palatable for you and for them. Have NO idea where to begin to start a conversation like that. Maybe ask that first line person for their supervisor and then their supervisor and so on...............

As an aside, Amazon is our single largest customer at UPS and I can tell you, they are tough to deal with. The percent of our business that is Amazon is pretty scary. And ultimately, they have no idea how much volume or sales they are going to have. We have estimates that are crazy. My belief is they are angling to take over the world......and if you bought any of their stock about a year ago, you too can participate in taking over the world.....
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Joined: August 24th, 2012, 11:18 am

May 2nd, 2017, 8:09 pm #19

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
I started to watch the video that Paul linked to. But it seemed like the kind of video I would be told to watch back when I was working LOL! I'm sure there was some good information there, but I just couldn't watch it:)

I think the answer though, is what Paul suggests. Somehow driving customers to your website. In todays mail, I got two different eBay wins. One from Deans Cards, and one from Scottsdale Baseball Cards. Inside (in addition to my purchases) were glossy business cards, offering discount codes if I went straight to their website. So it would appear you are not alone.

Larry
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Joined: June 27th, 2006, 2:51 pm

May 3rd, 2017, 3:06 am #20

Does anyone out there buy cards off of Amazon?

I am a dealer (Openbinders), so this may come off sounding like a plug, but honestly I am interested in why the bulk of collectors are so stuck on Ebay. Here is an estimate of my daily experience: Ebay 25 shipments; Amazon 3 shipments; Openbinders Website 1 shipment. (This is probably 50% Nonsports, 25% Sports, 25% Stamps). As you can see Ebay dominates.

As a dealer that kind of stinks as the Ebay fees are the highest. It is not because of the Final Value Fee, which is much lower on Ebay than Amazon. It is those pesky Ebay Monthly Listing Fees (which Amazon does not have). With 60,000 Ebay listings, the first $2500 in sales goes to just pay those fees.

Maybe I am just a fool to have that many listings on Ebay, but as you can see, that is where the collectors are. Well, correction, I may be wising up as I am in the process of pulling about 20,000 listings off Ebay to reduce those fees. They will still be available on Amazon, or better yet, cut the middle man out and use my Website WWW.Openbinders.com where you can get 10% off by using the Coupon Code TAKE10. (Hint, Hint, Hint, everything I have on Ebay is on my Website).

So the questions stands. Why the collector loyalty to Ebay? I would love the feedback.

Phil Heyn
Larry, if you are buying from Dean's Cards you are severely overpaying for a poor product. Consensus is that he is the absolute biggest ripoff in card sellers.
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