PARLOR CAR UP-DATE

An open forum to discuss all aspects of the New Haven Railroad.

PARLOR CAR UP-DATE

MRAMTRAK
Member
Joined: 15 Feb 2015, 17:16

12 Feb 2018, 16:13 #1

The Parlors should be shipping from Toronto this week, which means we'll be having our "packing party"  on February 24th and you should be receiving the following week...the last week of the month.

PLEASE DO NOT CALL YOUR CREDIT CARD COMPANY AND TELL THEM YOU'VE BEEN CHARGED BUY HAVEN'T GOTTEN THE PRODUCT YET. Making them reverse the charge.  This causes us (me) big problems, not to mention makes us look bad...and makes more work for me. Typing over 300 invoices and shipping labels is a "one-man job" and I don't need the fussing around that this problem causes.

Future episodes of this happening and I'm just going to credit the charge and that individual will have to find the cars elsewhere (good luck). I don't have time to baby people and explain that the agreement was we would charge for the cars, when they were shipped from China. And that it takes a while for them to get to the customer after that.

You will get your cars, as soon as we can sort and pack the 1500 of them. If you gave me an email address, that will be put on the Priority Mail label, and you should be notified by the USPS of the tracking number, by way of that email address.

Thanks to the 99% of you for your patience and support of this project!

Love and kisses,
Dave
Last edited by MRAMTRAK on 12 Feb 2018, 17:27, edited 1 time in total.
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DBrion
Member
Joined: 21 Jun 2006, 05:52

12 Feb 2018, 17:02 #2

Dave,

As always, it usually the 1% "problem children" who mess up things for the thinkers.  Thank you very, very much for organizing and administering this part of the process,  Without you, the parlors (and other NHRHTA-Rapido efforts) would just be an unfulfilled dream.  🙃
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newhaven45
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Joined: 31 Jan 2011, 19:31

12 Feb 2018, 17:25 #3

Dave, A big Thank You for all that you have done to keep us well in formed at every step of the way in the process of getting the New Haven passenger cars into the hands of those that order them. Your instructions could not have been clearer. I, like many, are looking forward to receiving these beautiful cars. And also a big thank you to all that have volunteered to help you pack up and ship them. 
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Joined: 13 Jun 2003, 20:27

12 Feb 2018, 18:14 #4

Well said, Dave. Also, thank you for keeping us posted. Finally, please  add my thanks to the others who have either expressed it here or are silently thinking it. Without you and your dedicated team, this would simply not be happening. We all owe you a great debt of gratitude. 

Derek Thompson
Toronto, Ontario

NHRHTA # 0668
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RanchoBob
Member
Joined: 17 Oct 2016, 12:22

12 Feb 2018, 20:36 #5

Dave, sympathy for your having to deal with that.   It's like the minute they get charged, Scotty is supposed to beam the product right to their living room.    What's the centuries old phrase?  "Patience is a virtue".   Best wishes on your shipping party.
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rsullivan
Member
Joined: 14 Dec 2016, 20:36

12 Feb 2018, 21:18 #6

And, for those of us who ordered Parlor/Parlor-Lounge cars with names that must be applied, that's a second party followed by the mailing for them. While I've heard what Mr. RanchoBob said about patience. We also need to be thankful that not only that service is offered to us, but that these volunteers are doing the work of a company's sales, shipping, and then using non-company vehicles to transport them to the post office and pay for each individual shipment prior to handing the packages to the postal clerk(s). And, we were able to get them for far less than the manufacturers suggested retail price. Mr. David Clinton has been doing a yeoman's work this whole time to make sure this project came to fruition, and the working foreman of the volunteers. Just his willingness to subject his Mustang ( 1965 Ford Mustang.jpg ) to the weather (even if it hasn't and might not happen on this go-around) is just another thing we all should be thankful for. I for one have always been thankful and exceedingly happy with all of my dealings with the NHRHTA's "store."
Richard H. Sullivan, Jr.  member #3967
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Vandibe
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Vandibe
Member
Joined: 20 Mar 2017, 21:57

12 Feb 2018, 22:42 #7

rsullivan wrote: And, for those of us who ordered Parlor/Parlor-Lounge cars with names that must be applied, that's a second party followed by the mailing for them. While I've heard what Mr. RanchoBob said about patience. We also need to be thankful that not only that service is offered to us, but that these volunteers are doing the work of a company's sales, shipping, and then using non-company vehicles to transport them to the post office and pay for each individual shipment prior to handing the packages to the postal clerk(s). And, we were able to get them for far less than the manufacturers suggested retail price. Mr. David Clinton has been doing a yeoman's work this whole time to make sure this project came to fruition, and the working foreman of the volunteers. Just his willingness to subject his Mustang (1965 Ford Mustang.jpg) to the weather (even if it hasn't and might not happen on this go-around) is just another thing we all should be thankful for. I for one have always been thankful and exceedingly happy with all of my dealings with the NHRHTA's "store."
Richard H. Sullivan, Jr.  member #3967
Is that 'Stang boxcar red, or warm orange? You can never quite trust the computer screen's color rendition...

Eric
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rsullivan
Member
Joined: 14 Dec 2016, 20:36

12 Feb 2018, 23:18 #8

Mr. Eric. You'll have to ask Mr. Clinton about his Mustang's color and if its a ragtop or not. I just picked my favorite 1965 Mustang picture from the field of '65's the image search pulled up.
Richard (short form) #3967
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MRAMTRAK
Member
Joined: 15 Feb 2015, 17:16

13 Feb 2018, 01:07 #9

rsullivan wrote: And, for those of us who ordered Parlor/Parlor-Lounge cars with names that must be applied, that's a second party followed by the mailing for them. While I've heard what Mr. RanchoBob said about patience. We also need to be thankful that not only that service is offered to us, but that these volunteers are doing the work of a company's sales, shipping, and then using non-company vehicles to transport them to the post office and pay for each individual shipment prior to handing the packages to the postal clerk(s). And, we were able to get them for far less than the manufacturers suggested retail price. Mr. David Clinton has been doing a yeoman's work this whole time to make sure this project came to fruition, and the working foreman of the volunteers. Just his willingness to subject his Mustang (1965 Ford Mustang.jpg) to the weather (even if it hasn't and might not happen on this go-around) is just another thing we all should be thankful for. I for one have always been thankful and exceedingly happy with all of my dealings with the NHRHTA's "store."
Richard H. Sullivan, Jr.  member #3967
Great picture...looks like it's from the sales brochure of the day. Mine is blue and a fast-back. Season is too short around here for rag tops.

Thanks for all the comments in support of our work on this project from you folks. I know the majority appreciate it.  Having never worked in retail during my 44-year career in business, it just amazes me what some people do, just because they're the "customer" and have been brainwashed with "the customer is always right".  I'm just glad I never was in retail, as I might not be alive today if I had been! 🙂
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EdwardStewart
Member
Joined: 29 May 2011, 15:11

17 Feb 2018, 02:04 #10

MRAMTRAK wrote: The Parlors should be shipping from Toronto this week, which means we'll be having our "packing party"  on February 24th and you should be receiving the following week...the last week of the month.

PLEASE DO NOT CALL YOUR CREDIT CARD COMPANY AND TELL THEM YOU'VE BEEN CHARGED BUY HAVEN'T GOTTEN THE PRODUCT YET. Making them reverse the charge.  This causes us (me) big problems, not to mention makes us look bad...and makes more work for me. Typing over 300 invoices and shipping labels is a "one-man job" and I don't need the fussing around that this problem causes.

Future episodes of this happening and I'm just going to credit the charge and that individual will have to find the cars elsewhere (good luck). I don't have time to baby people and explain that the agreement was we would charge for the cars, when they were shipped from China. And that it takes a while for them to get to the customer after that.

You will get your cars, as soon as we can sort and pack the 1500 of them. If you gave me an email address, that will be put on the Priority Mail label, and you should be notified by the USPS of the tracking number, by way of that email address.

Thanks to the 99% of you for your patience and support of this project!

Love and kisses,
Dave
Curious if any Extras were ordered for stragglers, Thanks, Ed
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