kentcouncil
Fulla-Carp
Joined: April 20th, 2005, 6:27 am

August 27th, 2005, 4:44 pm #21

You did exactly the right thing. Were the victim a relative of mine, I would still think so. I know of trained military and law-enforcement personel who would agree, too.

I disagree with Jon's advice. The irrationality and lack of gratitude the family demonstrates, particularly the sister's conspiracy theory, is beyond the pale even given the circumstances, and would indicate to me that you are better off with these people out of your life.
It was a confusion of ideas between him and one of the lions he was hunting in Kenya that had caused A. B. Spottsworth to make the obituary column. He thought the lion was dead, and the lion thought it wasn't.

- P.G. Wodehouse
Quote
Like

The 89th Key
HOLY CARP!!!
The 89th Key
HOLY CARP!!!
Joined: May 19th, 2005, 6:18 pm

August 27th, 2005, 5:06 pm #22

Newpianoplayer wrote:
jon-nyc wrote:
Just curious - what sparked the 'irate customers' rampage?  Any idea what his motive was?
We design websites. He wanted his website prioritised ahead of the other work orders and wasn't willing to wait until it was ready. I heard shouting that 'this is no way to run a business'
Oh jeez, part of my company that I'm starting includes designing website. (We're an ad agency)

Note to self: Communicate with customers only over the phone and internet. If they visit, they must walk through a metal detector. :ph43r:
Quote
Like

jgoo
Fulla-Carp
jgoo
Fulla-Carp
Joined: April 18th, 2005, 8:17 pm

August 27th, 2005, 7:21 pm #23

Newpianoplayer wrote: One of his sisters is married to a criminal lawyer. She suggested that the customer, student and I collaborated with the attacker. That is why we didn't intervene. They know the attacker and said he is not a bad person. All I had to do was reason with him and he would have stopped his attack. They said he has a personality disorder and experiences emotions more intense than the average person does.
So wait a minute, they still believe him to be a good person after this attack, yet treat you in the way they did??? Sounds to me like your boss' family has issues.
Quote
Like

Mikhailoh
HOLY CARP!!!
Mikhailoh
HOLY CARP!!!
Joined: April 27th, 2005, 1:24 am

August 27th, 2005, 7:27 pm #24

Scott Peterson is quite charming too, I hear.

But for someone to suggest that you COLLABORATED????? Jon, I think that oes beyond an irrational moment. That is a mindset I cannot fathom, and I've been through great crises of this order.

Just 'cause you're paranoid doesn't mean they're not out to get you.
Quote
Like

passthesalt
Junior Carp
passthesalt
Junior Carp
Joined: August 1st, 2005, 11:19 pm

August 28th, 2005, 2:25 am #25

You did exactly the right thing - years ago, I was a flight attendant for American Airlines and worked the all-nighter from NYC to San Jose. There were many fights and knifings on those trips (drunks in Section E, for some reason).

After three flight attendants were seriously hurt trying to intervene, the airline told us to never, EVER, try to break the fights up, but to get help.

This attacker sounded crazed - unless you're phenomenally big and strong, or well-trained or armed, you probably would've been hurt badly- who'd be left then to go for help?

Sounds to me like you kept your cool. Good on you.
Quote
Like

Newpianoplayer
Senior Carp
Joined: April 21st, 2005, 1:30 am

August 28th, 2005, 11:09 pm #26

I talked to the owner yesterday. He can now feel his toes. That's a good sign.
He said about a minute before the attack he told the customer he sounded upset and the response was "I feel like murdering you". My boss thought he could reason with him. I have said my goodbyes. I really enjoyed the job.
Quote
Like