Welcome email via console - not enough room

Joined: August 8th, 2017, 3:57 pm

February 7th, 2018, 5:31 pm #1

I'm glad to see the option for a welcome email for new members -- BUT, 140 characters isn't enough! Can you please expand this? On FreeForums, we were able to provide more information about the board and how to get started in our automated email welcome, and we'd like to be able to do something similar here. Even doubling the characters would be a good start.
Quote
Like
Share

Joined: July 29th, 2017, 11:02 am

February 7th, 2018, 6:52 pm #2

I quite agree - 140 characters is nowhere near enough.
Quote
Like
Share

Joined: July 29th, 2017, 11:02 am

February 9th, 2018, 11:24 am #3

Also, when is this e-mail sent? It says in the console that it is sent when a member joins, but if the account needs to be activated by the administrator, is it sent before or after activation has happened?
Quote
Like
Share

Joined: April 20th, 2017, 2:28 am

February 14th, 2018, 6:52 pm #4

It works the same as it worked before. If you have 'by admin' enabled, the welcome message will be sent before approval, but the email contains the following information:

Your account is currently inactive and will need to be approved by an administrator before you can log in. We'll notify you again when your account is approved.
Quote
Like
Share

Joined: July 29th, 2017, 11:02 am

February 15th, 2018, 12:30 pm #5

That's fine - thanks for the reassurance Chris.
Quote
Like
Share

Joined: August 8th, 2017, 3:57 pm

February 15th, 2018, 2:58 pm #6

Chris, what about the welcome email in the console -- any chance of expanding that to more than 140 characters? We'd really like to be able to customize (as we were able to in FreeForums) and provide a bit more information.
Quote
Like
Share

Joined: July 16th, 2017, 11:26 am

February 15th, 2018, 4:38 pm #7

140 Characters is way to low, 500 would be better !
Regards
Demon Shine
Quote
Like
Share

Joined: April 20th, 2017, 2:28 am

February 15th, 2018, 7:17 pm #8

I've added that to the feedback list.
Quote
Like
Share

Joined: August 8th, 2017, 3:57 pm

February 15th, 2018, 7:42 pm #9

Chrisw wrote: I've added that to the feedback list.
Thanks, Chris, that's great to hear.
Quote
Like
Share

Joined: July 29th, 2017, 11:02 am

February 16th, 2018, 8:43 am #10

Chrisw wrote: It works the same as it worked before. If you have 'by admin' enabled, the welcome message will be sent before approval, but the email contains the following information:

Your account is currently inactive and will need to be approved by an administrator before you can log in. We'll notify you again when your account is approved.
So now I am confused again...(it doesn't take much 🤓).

Our board is set to "admin enabled" so
a) do they get the message you described above when they register, OR the message that we can customise?
or
b) do they get the message you described above when they register PLUS our customised message when the account is approved?
Quote
Like
Share