"Top Discussions" daily email contains deleted topics

Joined: 3:09 PM - Aug 22, 2017

9:00 AM - Mar 05, 2018 #1

Would it be possible to add a check to the "Top Discussions" daily email algorithm to check if the topic still exists prior to emailing?
I noticed a few times these emails contained links to topics that have since been deleted (mostly selling / buying of concert tickets on our forum which we do not allow and usually delete within a few hours).
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Joined: 4:49 AM - May 11, 2015

10:22 AM - Mar 05, 2018 #2

Would you please provide an example? I'll ask the tech team to look into this. Thanks. 
Tapatalk Admin
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TTG Help: help-guide-tutorial-index-t38631.html
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Joined: 2:53 PM - Jul 22, 2017

10:50 AM - Mar 05, 2018 #3

yes I have seen the same thing too. Cant provide an example myself as I delete the emails pretty quickly.
Peter Mc

Irishconstabulary.com
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Joined: 10:26 AM - Sep 01, 2017

11:06 AM - Mar 05, 2018 #4

I just can't see how the "top discussions" formula works at all - as I posted in another thread, ours contains links to posts that haven't been updated for more than a month, which looks as if the forum is inactive.
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Joined: 3:09 PM - Aug 22, 2017

11:52 AM - Mar 05, 2018 #5

@Howdy I just forwarded an example email to support@tapatalk.com
The first topic in that email is a deleted thread.
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Joined: 1:44 AM - Nov 10, 2017

3:12 PM - Mar 05, 2018 #6

just wondering...
is the topic deleted 'permanently' or just deleted? perhaps that can make a difference.
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Joined: 3:09 PM - Aug 22, 2017

10:16 AM - Mar 06, 2018 #7

Sometimes we move the topic to a hidden sub-forum (visible for admins & moderators only) sometimes we just delete the topic.
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Joined: 1:44 AM - Nov 10, 2017

10:39 PM - Mar 06, 2018 #8

are you aware that if you delete the topic it isn't permanently deleted? that requires an extra step in the admin section. just wondering if THAT makes a difference.
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Joined: 4:49 AM - May 11, 2015

5:41 AM - Mar 07, 2018 #9

Orange wrote: Sometimes we move the topic to a hidden sub-forum (visible for admins & moderators only) sometimes we just delete the topic.
HI
We found the problem. Will get it fixed ASAP. 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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Joined: 3:09 PM - Aug 22, 2017

7:37 AM - Mar 07, 2018 #10

shooterspages wrote: are you aware that if you delete the topic it isn't permanently deleted? that requires an extra step in the admin section. just wondering if THAT makes a difference.
I've never noticed that. I'll look into it on my forum, thanks.

Edit: @shooterspages I can't find deleted posts or topics anywhere. Where would I find those?
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