"Top Discussions" daily email contains deleted topics

Joined: August 22nd, 2017, 3:09 pm

March 13th, 2018, 7:42 am #11

@Howdy f.y.i. I'm not sure if the problem should already fixed, but yesterday I again saw an email with a link to a deleted topic. The same topic again I emailed to the support email.
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Joined: May 11th, 2015, 4:49 am

March 13th, 2018, 9:21 am #12

Hi
The problem should have been resolved. Would you please forward me that email again referencing this thread? You have my email address. Thank you!
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Joined: August 22nd, 2017, 3:09 pm

March 13th, 2018, 10:38 am #13

@Howdy I just forwarded the email to the general support email address.
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Joined: August 22nd, 2017, 3:09 pm

April 3rd, 2018, 10:21 am #14

@Howdy I forwarded another email to the support address. This issue is unfortunately still not resolved. This time a deleted spam topic got promoted in the email.
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Joined: May 11th, 2015, 4:49 am

April 3rd, 2018, 10:23 am #15

Orange wrote: @Howdy I forwarded another email to the support address. This issue is unfortunately still not resolved. This time a deleted spam topic got promoted in the email.
Hi
Thank you. I'll have a developer looking into it right away. 
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Joined: September 1st, 2017, 10:26 am

April 3rd, 2018, 12:40 pm #16

In the meantime, how do we disable these "top discussions" emails? Mine are still sending out stuff featuring old threads, one that arrived on Sunday featured a topic that hasn't been updated since March 14th,
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Joined: August 22nd, 2017, 3:09 pm

April 3rd, 2018, 12:43 pm #17

@snoopdroot you can disable the emails globally in the Tapatalk Site Owner Dashboard (Features; Trending Email)
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Joined: May 11th, 2015, 4:49 am

April 4th, 2018, 4:38 am #18

snoopdroot wrote: In the meantime, how do we disable these "top discussions" emails? Mine are still sending out stuff featuring old threads, one that arrived on Sunday featured a topic that hasn't been updated since March 14th,
can you please forward that top discussion email to support@tapatalk referencing this thread? thanks
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Joined: August 22nd, 2017, 3:09 pm

April 4th, 2018, 10:41 am #19

Again today, links to two deleted (SPAM) topics. I've again forwarded the email to the support email address.
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Joined: May 11th, 2015, 4:49 am

April 4th, 2018, 10:45 am #20

Thanks. We got your email. The developers are investigating the issue. 
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