Joined: 3:09 PM - Aug 22, 2017

7:42 AM - Mar 13, 2018 #11

@Howdy f.y.i. I'm not sure if the problem should already fixed, but yesterday I again saw an email with a link to a deleted topic. The same topic again I emailed to the support email.
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Joined: 4:49 AM - May 11, 2015

9:21 AM - Mar 13, 2018 #12

Hi
The problem should have been resolved. Would you please forward me that email again referencing this thread? You have my email address. Thank you!
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Joined: 3:09 PM - Aug 22, 2017

10:38 AM - Mar 13, 2018 #13

@Howdy I just forwarded the email to the general support email address.
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Joined: 3:09 PM - Aug 22, 2017

10:21 AM - Apr 03, 2018 #14

@Howdy I forwarded another email to the support address. This issue is unfortunately still not resolved. This time a deleted spam topic got promoted in the email.
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Joined: 4:49 AM - May 11, 2015

10:23 AM - Apr 03, 2018 #15

Orange wrote: @Howdy I forwarded another email to the support address. This issue is unfortunately still not resolved. This time a deleted spam topic got promoted in the email.
Hi
Thank you. I'll have a developer looking into it right away. 
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TTG Help: help-guide-tutorial-index-t38631.html
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Joined: 10:26 AM - Sep 01, 2017

12:40 PM - Apr 03, 2018 #16

In the meantime, how do we disable these "top discussions" emails? Mine are still sending out stuff featuring old threads, one that arrived on Sunday featured a topic that hasn't been updated since March 14th,
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Joined: 3:09 PM - Aug 22, 2017

12:43 PM - Apr 03, 2018 #17

@snoopdroot you can disable the emails globally in the Tapatalk Site Owner Dashboard (Features; Trending Email)
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Joined: 4:49 AM - May 11, 2015

4:38 AM - Apr 04, 2018 #18

snoopdroot wrote: In the meantime, how do we disable these "top discussions" emails? Mine are still sending out stuff featuring old threads, one that arrived on Sunday featured a topic that hasn't been updated since March 14th,
can you please forward that top discussion email to support@tapatalk referencing this thread? thanks
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TTG Help: help-guide-tutorial-index-t38631.html
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Joined: 3:09 PM - Aug 22, 2017

10:41 AM - Apr 04, 2018 #19

Again today, links to two deleted (SPAM) topics. I've again forwarded the email to the support email address.
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Joined: 4:49 AM - May 11, 2015

10:45 AM - Apr 04, 2018 #20

Thanks. We got your email. The developers are investigating the issue. 
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TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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