System Message when Logging in to our Forum

Joined: January 25th, 2018, 11:48 pm

January 26th, 2018, 11:47 pm #1

I've just installed version 5.6.14 after disabling and then moving the original installation folder from our site. This to ensure that we had a clean install of the Tapatalk plugin. All went fine.

But, when using Tapatalk (iPhone here) to log in to our Forum (https://www.kubuntuforums.net) we are seeing the following System Message
 

I installed the plugin from our AdminCP (Plugins & Products > Manage Products > Add/Import Product) and selected the product-tapatalk.xml file from the mobiquo directory.

Why are we seeing this system message about that file not having been installed, when obviously, it was? The login works fine after acknowledging this message, but I would really rather not be seeing it.
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Joined: June 25th, 2009, 6:12 pm

January 27th, 2018, 8:24 am #2

Do you still have this problem? I checked and see the plugin installation should be fine and I can login to your forum from app without problem. Can you confirm again?
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Joined: January 25th, 2018, 11:48 pm

January 27th, 2018, 1:55 pm #3

Well, this morning, it isn't. I can login without receiving this message. Hmm.
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