Site Transfer

Joined: 2:51 AM - Apr 21, 2014

1:52 PM - Jun 08, 2018 #1

Hello! 

I was trying to setup my site in a new account. But my url was used by my last webmaster, and I can no longer access that account.

We can go through any verification needed, just need to know who I need to talk to, to take care of this. 

"This site url or its host address has been used, please try another one. If you believe the address of your forum's host is being...... "

Url is : https://hcgdietinfo.com/hcgdietforums/

Thank you for your help ;-)
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Joined: 2:51 AM - Apr 21, 2014

1:57 AM - Jun 11, 2018 #2

Bump.
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Joined: 4:49 AM - May 11, 2015

4:12 AM - Jun 11, 2018 #3

Thank you for contacting Tapatalk! For site ownership verification purpose: 
Please provide a link to a simple "verify_me.txt" or similar file in your websites root containing your request above in order to verify the authenticity of your request.
i.e.https://hcgdietinfo.com/hcgdietforums/verify_me.txt

In the text file, please insert the username and / or e-mail you wish to use to login to Tapatalk Dashboard going forward.

Once verification is complete we will be able to transfer the requested site to your account. 

Thanks for contacting Tapatalk and your understanding on this matter: Account Safety is a paramount priority. 

Regards, 
Tapatalk Support Team
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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Joined: 2:51 AM - Apr 21, 2014

12:30 PM - Jun 11, 2018 #4

This step is completed, file updated - Thank you ~
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Joined: 4:49 AM - May 11, 2015

6:45 AM - Jun 12, 2018 #5

Hi 
Thank you for setting up the verification file. 
The site has been transferred to your account. 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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Joined: 2:51 AM - Apr 21, 2014

12:29 PM - Jun 13, 2018 #6

TY Howdy!
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