Single Sign On (SSO) for IPBoard (latest version 4.2.7) running Tapatalk application (latest version 1.4.6) Issues

Joined: January 17th, 2013, 8:04 pm

February 8th, 2018, 4:14 pm #1

Hi Tapatalk -

When my users are on the mobile version of the site (not the app), and they go to sign on to one of my forums running SSO, it tries to sign onto the other forum which automatically opens the app of the other site and stops the user from signing on.  Is there a way to fix this issue so that the app does not automatically open?  I have disabled smart banner but that didn't seem to be the issue.

Thank you -
Chad
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Joined: May 11th, 2015, 4:49 am

February 9th, 2018, 3:14 am #2

Would you please link us to your forum? Thanks. 
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Joined: January 17th, 2013, 8:04 pm

February 9th, 2018, 1:50 pm #3

Hello Howdy -

The forum is LakeOntarioUnited.com - it is SSO with LakeErieUnited.com.

Thank you -
Chad
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Joined: May 11th, 2015, 4:49 am

February 11th, 2018, 2:59 am #4

Chad Lapa wrote: Hello Howdy -

The forum is LakeOntarioUnited.com - it is SSO with LakeErieUnited.com.

Thank you -
Chad
Hi Chad, 
I created a test account on LakeOntarioUnited.com and LakeErieUnited.com. I was not able to recreate the same issue. Am I supposed to see this: trying to log in to LakeOntarioUnited.com on the Mobile browser, it opens up LakeErieUnited.com on the Tapatalk App? 

Would you be able to send us a test account with this reported problem? We'll need to recreate the issue to troubleshoot. 
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Joined: January 17th, 2013, 8:04 pm

February 11th, 2018, 3:11 am #5

Hi Howdy-

It’s with the BYO app (not tapatalk app) for each of those websites

Thanks
Chad
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