Private Messages Not Sending

Private Messages Not Sending

Joined: July 20th, 2017, 10:15 pm

December 4th, 2017, 3:23 am #1

Currently I have 2 sitting in my outbox. Been there for 2 days. Why aren't they sending? This is not the first time, either. Help please



LG2 Messages


Thanks, Laurie (laurieluvsliason, owner)
2017-12-03.png
2017-12-03.png
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Joined: February 8th, 2009, 10:12 am

December 4th, 2017, 4:32 am #2

This UI from phpBB is confusing, It is in the Outbox meaning the user has not open the message yet. We have plan to make some change to improve this experience.
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Joined: July 21st, 2017, 1:43 am

December 4th, 2017, 5:23 am #3

It's not confusing once it has been explained.

What is confusing is messages ending up in the wrong recipients mail box.
If you need help with skins click the critters
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Joined: July 20th, 2017, 10:15 pm

December 5th, 2017, 6:03 am #4

Thank you winter...and darest i bring this up again---why did LG2's gold points not transfer over from YuKu?????
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Joined: July 29th, 2017, 11:02 am

December 5th, 2017, 9:48 am #5

When you send a PM, the message goes into your Outbox.
When the person reads the message it automatically goes into your Sent box.
The great thing with this method is that (unlike with e-mails) you actually KNOW that the person has received the message.

Winter - can you please describe what changes are planned for this in advance of making them? My members have used the current system for well over 10 years and understand how it works, so any "improvements" will confuse them!
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Joined: July 21st, 2017, 1:43 am

December 5th, 2017, 10:28 am #6

I also like the system.

It does cause confusion for the new users. A tutorial on how it operates, and a link to the tutorial board included in the Welcome to Tapatalk emails might be an option
If you need help with skins click the critters
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Joined: February 8th, 2009, 10:12 am

December 5th, 2017, 8:26 pm #7

Like a modern day messaging system It should show the message as Read instead of “stuck” in the Outbox.


Sent from my iPhone using Tapatalk
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Joined: July 21st, 2017, 1:43 am

December 5th, 2017, 9:36 pm #8

so it would say 'Read' and we would know it has been recieved ?

Knowing that it has or hasn't been read is a very helpful feature.
If you need help with skins click the critters
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Joined: July 29th, 2017, 11:02 am

December 6th, 2017, 8:59 am #9

What will happen if you have sent the PM to multiple addressees (which is permitted on our board)? At the moment it goes into the Sent box as soon as the first person has opened it. I know it is asking a lot, but would there be any way of knowing which of the addressees has/hasn't read the message?

I would still like advance warning if this is going to be implemented as it is a BIG change to non-technical members who has been used to another system for over a decade.
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Joined: July 21st, 2017, 5:46 am

December 6th, 2017, 9:11 am #10

WOC   That is a very valid point - I will bet you won't be able to find out which of the multiple members have or have not read it if it goes into the sent box after the first person reads it - didn't think of that possibility

Liz
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