PhpBB: can't login through Tapatalk

Joined: January 30th, 2018, 6:36 pm

January 30th, 2018, 6:57 pm #1

I'm not sure when the problems started but right now we can't login to our forum ( through Tapatalk (tested with Android and newest Tapatalk version). 
  • You can browse the forum with Tapatalk normally.
  • When the login form is submitted, looks like that something is loading but after that nothing happens. No error messages, login form is still there. 
  • Even if I try to login with wrong login information, nothing happens. 
  • I tried to register to forum through Tapatalk, but the registration won't show up in the forum administration. 
We updated Tapatalk plugin and phpBB to newest version, but it didn't help the issue. I also tried to disable and enable the plugin.
Database server: MySQL(i) 5.7.20-log
PHP version: 5.6.33
Board version: 3.2.2
Extension Details

Display Name:Tapatalk Plugin for phpBB 3.1/3.2
Clean Name:tapatalk/tapatalk
Description:Tapatalk Plugin for phpBB 3.1/3.2

Joined: May 11th, 2015, 4:49 am

January 31st, 2018, 3:56 am #2

Thank you for contacting Tapatalk!
Are you on the latest Tapatalk App?
I tested your forum account registration and login, on both Android and iOS App. All went through without a problem. 

Joined: January 30th, 2018, 6:36 pm

January 31st, 2018, 3:56 pm #3

Yeah, I was using this: ... o.activity

Thank you for testing. Earlier I tested login only with my email address, but now I tried to login with my username and it worked fine. 

But we now changed forum to SSL and Tapatalk login stopped working :)
I hope it's only temporary. 

edit. Login is now working when using username (I changed forum's URL to https in Site Owner settings).