Payload for ads free but still shows ads

Joined: February 14th, 2018, 3:25 pm

February 14th, 2018, 3:27 pm #1

I purchased a year subscription but still show me ads, what is the next step?
Thanks

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Joined: April 20th, 2017, 2:28 am

February 14th, 2018, 6:55 pm #2

Hi there,

Could you send an email to support@tapatalk.com including a copy of your receipt? It will be taken care of for you ASAP.
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Joined: February 14th, 2018, 3:25 pm

February 15th, 2018, 1:06 am #3

Thank you, will send it right now

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Joined: February 14th, 2018, 3:25 pm

February 15th, 2018, 2:03 pm #4

Hi,
Not sure if you got a chance to fix it yet, I sent you the info you requested, please let me know when it has been fixed.

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Joined: February 14th, 2018, 3:25 pm

February 16th, 2018, 12:12 am #5

alphatech69 wrote:Hi,
Not sure if you got a chance to fix it yet, I sent you the info you requested, please let me know when it has been fixed.

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Still waiting,!! Sent few email to support, how do I get a refund, I don't want it anymore. Thanks

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Joined: February 14th, 2018, 3:25 pm

February 16th, 2018, 3:55 pm #6

alphatech69 wrote:Still waiting,!! Sent few email to support, how do I get a refund, I don't want it anymore. Thanks

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Hello, is anyone there?

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