How to contact?

Joined: December 3rd, 2017, 1:44 am

December 3rd, 2017, 1:59 am #1

How do I contact support? We have taken over a forum that has the tapatalk plugin but I have no access to the tapatalk account. when I try to add the site in site owner I get

 "This site url or its host address has been used, please try another one. If you believe the address of your forum's host is being used by others, pls. contact us."

Yet there is no contact info on the website. 

Thanks for any help
Quote
Like
Share

Joined: July 16th, 2017, 11:26 am

December 3rd, 2017, 1:47 pm #2

Email them on  support@tapatalk.com
Regards
Demon Shine
Quote
Like
Share

Joined: December 3rd, 2017, 1:44 am

December 4th, 2017, 12:52 am #3

Thanks
Quote
Like
Share

Joined: May 11th, 2015, 4:49 am

December 4th, 2017, 7:22 am #4

Thank you for contacting Tapatalk! For site ownership verification purpose: 
Please provide a link to a simple "verify_me.txt" or similar file in your websites root containing your request above in order to verify the authenticity of your request.

In the text file, please insert the username and / or e-mail you wish to use to login to Tapatalk Dashboard going forward.

Once verification is complete we will be able to transfer the requested site to your account. 

Thanks for contacting Tapatalk and your understanding of this matter: Account Safety is a paramount priority. 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
Quote
Like
Share

Joined: December 3rd, 2017, 1:44 am

December 5th, 2017, 11:53 pm #5

Quote
Like
Share

Joined: May 11th, 2015, 4:49 am

December 6th, 2017, 4:15 am #6

Mr.Coolmoon wrote: Here is the link

http://reptile-parrots.com/verify_me.txt

Thanks
Hi
Your site has been transferred as per requested. Please log into your site owner console to confirm. 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
Quote
Like
Share

Joined: December 3rd, 2017, 1:44 am

December 6th, 2017, 4:22 am #7

Yes I can confirm the transfer has happened.

Thank you
Quote
Like
Share