Due to an unexpected migration Im getting an error message at this URL saying "The group you are looking for does not exists.":
https://www.tapatalk.com/error?error=gr ... und&group=
The website I operate is MaskOfDestiny.com and we were using invisionfree forums.
The original URL is s3.invisionfree.com/Forums_of_Destiny
We used a custom DNS setting anf invision's services to make that appear as:
Both of these take me to the error page. When I tried to log in to tapatalk, hoping my previous credentials from invisionfree were carried over to it, I got an error saying my email did not exist or was deactivated. Likewise my username does not exist, so I have no idea what credentials will enable access to the board assuming it was not outright deleted, and hopefully have it restored if that was the case.
I used this new account to log in to the tapatalk, and have an option under "Forum Owner" to "Activate Tapatalk". Does this indicate it recognizes me as the forum owner of forum back when it was invisionfree? Clicking this takes me to a form to fill out information like site name, but does not show any of my old site information filled out in advance. Is there a part in this process that retrieves/reactivates the migrated content, or will finishing this complicate retrieval if any is available? If this does not restore the old forums posts and etc, what is my next course of action?
Thank you for your assistance.
Thanks for the report, our technical team is looking into it for you.