Can't stay logged in

Joined: May 16th, 2018, 12:02 am

May 16th, 2018, 12:12 am #1

Tapatalk does not remember my password for many forums, it just forgets it after some hours. I log in and everything works for a while, then it stops finding my subscribed threads and wants me to log back in. The phone was not shut down, the app might have been closed in the background by android 8.

Also:
-on forum.xda-developers.com i have to click threads twice because the first time will never load.
-I can't open links that have been shortened, for example Google  
-on many other forums it just forgets the password

thanks
Quote
Like
Share

Joined: May 11th, 2015, 4:49 am

May 16th, 2018, 7:48 am #2

Hi
Thank you for contacting Tapatalk!
Would you please let us know your Tapatalk username and the version ID of the Tapatalk App you are on? 
Where did you open the shortened link and it wouldn't open? Are you getting any errors? 
On which forum the App forgets your password? 
Tapatalk Admin
(Please remember to always include a link to your site when you report issues)

TTG Tutorial Index: custom-smilies-t40571.html
Quote
Like
Share

Joined: May 16th, 2018, 12:02 am

May 16th, 2018, 8:35 am #3

I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
Quote
Like
Share

Joined: May 11th, 2015, 4:49 am

May 16th, 2018, 9:13 am #4

mtbgt wrote: I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
Thank you for the extra information. A developer will look into this. 
Tapatalk Admin
(Please remember to always include a link to your site when you report issues)

TTG Tutorial Index: custom-smilies-t40571.html
Quote
Like
Share

Joined: June 19th, 2012, 8:59 am

May 17th, 2018, 4:50 am #5

mtbgt wrote: I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
Hi , can you tell us your tapatalk id username? We will check this issue soon, thanks,
Quote
Like
Share

Joined: May 16th, 2018, 12:02 am

May 17th, 2018, 5:27 am #6

What are you asking?
mtbgt is my username
Quote
Like
Share

Joined: June 19th, 2012, 8:59 am

May 21st, 2018, 5:06 am #7

Hi, can you try this beta to confirm the issue https://www.dropbox.com/s/1ud3oq1uptmt1 ... n.apk?dl=0
if you still have this problem ,please send me pm and attach the log files at 'Android/data/com.quoord.tapatalkpro.activity/cache/app/internalLog'
Quote
Like
Share

Joined: May 16th, 2018, 12:02 am

May 21st, 2018, 5:06 pm #8

I can't install that, it says "There was a problem parsing the package"
Which bug is fixed?
Quote
Like
Share

Joined: June 19th, 2012, 8:59 am

May 28th, 2018, 4:52 am #9

Can you use dropbox to download the following apk? Forget password issue is fixed, can you use this beta to confirm.
https://www.dropbox.com/s/m32do8126dqas ... 8.apk?dl=0
Quote
Like
Share

Joined: May 16th, 2018, 12:02 am

May 30th, 2018, 4:04 pm #10

I installed that but now I can't reply to any thread, it crashes.
Quote
Like
Share