Can't stay logged in

Joined: 12:02 AM - May 16, 2018

12:12 AM - May 16, 2018 #1

Tapatalk does not remember my password for many forums, it just forgets it after some hours. I log in and everything works for a while, then it stops finding my subscribed threads and wants me to log back in. The phone was not shut down, the app might have been closed in the background by android 8.

Also:
-on forum.xda-developers.com i have to click threads twice because the first time will never load.
-I can't open links that have been shortened, for example Google  
-on many other forums it just forgets the password

thanks
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Joined: 4:49 AM - May 11, 2015

7:48 AM - May 16, 2018 #2

Hi
Thank you for contacting Tapatalk!
Would you please let us know your Tapatalk username and the version ID of the Tapatalk App you are on? 
Where did you open the shortened link and it wouldn't open? Are you getting any errors? 
On which forum the App forgets your password? 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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Joined: 12:02 AM - May 16, 2018

8:35 AM - May 16, 2018 #3

I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
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Joined: 4:49 AM - May 11, 2015

9:13 AM - May 16, 2018 #4

mtbgt wrote: I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
Thank you for the extra information. A developer will look into this. 
Tapatalk Admin
(Please always include a link to your site when you report issues)

TTG Help: help-guide-tutorial-index-t38631.html
TTM Help: tutorials-f109/
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Joined: 8:59 AM - Jun 19, 2012

4:50 AM - May 17, 2018 #5

mtbgt wrote: I am using version 7.4.1 Build 1301 on android, this is my username.
It forgets the password on many forums, for example on forum.xda-developers.com (where I have to click threads twice because first time doesn't load).
I cannot click any links on the first post on this thread except for Gapps and ROM:
https://forum.xda-developers.com/le-max ... 3-t3771727
Hi , can you tell us your tapatalk id username? We will check this issue soon, thanks,
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Joined: 12:02 AM - May 16, 2018

5:27 AM - May 17, 2018 #6

What are you asking?
mtbgt is my username
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Joined: 8:59 AM - Jun 19, 2012

5:06 AM - May 21, 2018 #7

Hi, can you try this beta to confirm the issue https://www.dropbox.com/s/1ud3oq1uptmt1 ... n.apk?dl=0
if you still have this problem ,please send me pm and attach the log files at 'Android/data/com.quoord.tapatalkpro.activity/cache/app/internalLog'
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Joined: 12:02 AM - May 16, 2018

5:06 PM - May 21, 2018 #8

I can't install that, it says "There was a problem parsing the package"
Which bug is fixed?
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Joined: 8:59 AM - Jun 19, 2012

4:52 AM - May 28, 2018 #9

Can you use dropbox to download the following apk? Forget password issue is fixed, can you use this beta to confirm.
https://www.dropbox.com/s/m32do8126dqas ... 8.apk?dl=0
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Joined: 12:02 AM - May 16, 2018

4:04 PM - May 30, 2018 #10

I installed that but now I can't reply to any thread, it crashes.
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