Is support@network54.com available on weekends?

Moderators: N54 Volunteer Moderator, Network54 Employee

Is support@network54.com available on weekends?

Joined: February 9th, 2011, 1:35 am

May 25th, 2014, 1:10 am #1

Hi again, as you know I'm A moderator on forum:

http://www.network54.com/Forum/176899/

We are having a very serious attack by user:

RM17

http://www.network54.com/Profile/RM17

He is spamming our forum with links to a competing site.

It's been more than 5 hours since the attack began, and we as moderators have been able to keep it somewhat controlled, but we cannot do it 24/7.

As Ripper recommended on previous case I contacted support, asking to remove this user privileges as a registered user of our forum, so he cannot automatically post, and need moderator approval.

However I've had no luck so far.

I´ve been unable also to reach our forum owner for several weeks.

So my questions are:

Is support available on weekends?

And...

If not, is there anyone else that might help us?

Thanks for any help you can give.
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Joined: April 25th, 2002, 12:58 am

May 29th, 2014, 6:41 pm #2

it's an email address. It is never unavailable.
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Joined: April 25th, 2002, 12:58 am

May 29th, 2014, 6:43 pm #3

but they will do whatever is within their power. Be aware, however, that if the forum owner allows this to go on, their only recourse may be to shut down the forum.
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