HELP

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HELP

Joined: 02 Jan 2007, 01:45

03 Jun 2014, 15:53 #1

Somehow my payment for my forum was rejected and I didn't see it and I got a termination notice today. Can you help? I updated my payment method a day or two ago but not sure if it didn't take or something. Please advise. I need to get the forum back up.

http://www.network54.com/Forum/526604/

The only notice I remember getting was yesterday or day before. I changed the credit card over and today I get the termination notice. I can't see where to change the credit card again.
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Joined: 25 Apr 2002, 00:58

03 Jun 2014, 17:12 #2

Send an email to [url=mailto:support@network54.com]support@network54.com[/url]
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Joined: 28 Apr 2005, 12:19

03 Jun 2014, 18:48 #3

Somehow my payment for my forum was rejected and I didn't see it and I got a termination notice today. Can you help? I updated my payment method a day or two ago but not sure if it didn't take or something. Please advise. I need to get the forum back up.

http://www.network54.com/Forum/526604/

The only notice I remember getting was yesterday or day before. I changed the credit card over and today I get the termination notice. I can't see where to change the credit card again.
and I am not happy. My billing information is correct and up to date. I've checked with my bank and no attempt was made by Network to bill my account. Also my billing history on Network 54 itself doesn't show any attempt at billing (and it's always shown before if my card info wasn't up to date).

I've sent several emails to billing and support and I've heard nothing. I don't know how to get their billing system to accept a valid card - only they can do that. I want my Premier service restored ASAP.

http://www.network54.com/Forum/358339/
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Joined: 25 Apr 2002, 00:58

03 Jun 2014, 20:21 #4

Same answer.
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