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I have opened a newly bought, shrink wrapped, kit and found the DS tracks to have turned dark brown and brittle in the box. Somehow I think the issue is in the DS plastic mix itself. Sometimes they get it right and sometimes they don't. Some things like using lacquer paints and heavy enamel based washes may contribute to the problems, but are not the sole cause of them. For what it's worth, I have had Tamiya and AFV Gluable tracks do the same thing, so I think it has something to do with whatever makes the gluable tracks gluable.BILL APPLE wrote: I have a box of DS tracks that have never been assembled and they look good as new. Can we rule out paints or environment before we condemn the tracks? No dog in this fight, just looking for answers. Personally I would prefer they revert to the magic tracks too, or even the Imperial Series tracks.
Never is a long time. It's easy to construct a realistic scenario where the circumstances are such that you'd be foolishly spiting yourself by upholding your declaration. That's why one should never be a public absolutist, and always be open to new information.Rick Cummelin wrote: I will never buy another of your kits that contains the "Dragon Styrene" tracks.
You mean Dragon Doesn't Care, which is their usual reaction to customer service requests. Now and then you get lucky but in general they do not respond or ask for proof of things you can not provide (like a photo of a missing part in order for them to replace the missing part).PatriceDEBUCQUOY wrote: Hi,
Anybody ever tries to contact Dragon Care to try and solve the problem ?
Just curious to read their answer...