Username and Login problems

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Username and Login problems

Tropical Lumberjack
Beard Friendly
Joined: 25 Sep 2017, 19:55

26 Sep 2017, 02:34 #1

Somehow I managed to write a space between my username, and I found out that you shouldnt be able to do that (when I try to create a new account using the tapatalk app on Android it wont type any space in your username) and this has made a few problems...
-cant login using the app, only a web broswer like Chrome
-if I use my email to login it reads "account doesnt exist"
-i need a direct link to the beard board otherwise tapatalk forgets im logged in (using the direct link, im always online unless I manually log out)

I really hope you can help me out, but I dont mind using the browser :)
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PMKinFTW
Beard Titan
Joined: 16 Jan 2014, 14:57

26 Sep 2017, 11:27 #2

Have you tried adjusting the username in your account settings?
"If you want to look like the people next door, you're probably smothering yourself and your dreams." ~ Clive Barker
My Journey
Taming the Wild Stache

My personal links - These will take you away from the board.
Camp Bowie Beard Co. / My Etsy Shop / Instagram
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smedstad
Beard Wizard
Joined: 10 Jan 2012, 12:22

26 Sep 2017, 13:27 #3

If you like, I can go in the Admin panel and delete the space from your username so that it will be TropicalLumberjack with no space and we can see if that works.
Stop trimming your moustache; greater glory awaits...
but if you are going to trim, do it right, go pencil...
then, of course, a nice copstache can be cool too...

My Beard and Moustache Adventures!

Tapatalk How-tos and Q&A
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Tropical Lumberjack
Beard Friendly
Joined: 25 Sep 2017, 19:55

26 Sep 2017, 13:31 #4

smedstad wrote: If you like, I can go in the Admin panel and delete the space from your username so that it will be TropicalLumberjack with no space and we can see if that works.
Please do!
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smedstad
Beard Wizard
Joined: 10 Jan 2012, 12:22

26 Sep 2017, 13:34 #5

Tropical Lumberjack wrote:
smedstad wrote: If you like, I can go in the Admin panel and delete the space from your username so that it will be TropicalLumberjack with no space and we can see if that works.
Please do!
OK. I will send you a PM with my email address in case something goes wrong and you get locked out. Then we can at least still keep testing... So check your PMs now. Send me a reply to confirm and then logout and I'll give it a shot.
Stop trimming your moustache; greater glory awaits...
but if you are going to trim, do it right, go pencil...
then, of course, a nice copstache can be cool too...

My Beard and Moustache Adventures!

Tapatalk How-tos and Q&A
Reply