Formal Response from Great Wall re P-61 Nose Situation

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Formal Response from Great Wall re P-61 Nose Situation

Joined: January 1st, 1970, 12:00 am

October 10th, 2011, 5:34 am #1

Hi all,

I have just received this email from Great Wall Hobby regarding the problem with the nose of their new 1/48 scale P-61 kit:

Dear sir.

This is the formal reply for the Nose problem happened recently, please announce the following immediatedly:

1.The Clease Short Nose show in the reviews is not the part of L4802. The reason we use this part is to show the inner structure of the nose in the review.

2. The Short noses use the mould together with the clear part square. The review samples is produced by the mould factory and they use the clear plastic all for all the mould, so the nose is clear. When we produced the formal L4802 kit in our own factory, because our factory ahve the ability to use different plastic in one square when injection moulding, according to the history set of L4802, we injected the grey plastic in the nose part and clear plastic for the clear part in the same mould in the same mould at same time.

3. According to the box art and instruction / paint guide of L4802, we indicate clearly that it is the version of Early P61A used in WWII European zone. In the history, It is ture that the plane had not a Clear Nose. And we did not give the paint guide for a P61A with Clear Nose.You can see the kit in your hand

4. It is our mistake that we but the Long Plastic Grey Nose in L4802, which should be used in P61B (The kit will be coming in future several months). We guarantee to provide the correct Short Plastic Grey Nose freely to every customer bought the kit and sorry for for the mistake. The agents and sellers will send it soon.

5. The Clear Short Nose will be used in our future new kit:

L4806 P-61A Black Widow "Glass Nose"

As our schedule, the kit will be coming in Dec, 2011. It is a version of early P61A used in WWII Pacific Zone and have some other special factors except the nose. Please see the attached pictures.

Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch.

Please note all the L4802 remainder in our stock now and future producing will NOT have the clear nose.

We are sorry for the accident again and hope the problem is solved smoothly.

Thank you very much for your support.

B.rgds.

Yu Lin
















Last edited by hyperscale on October 10th, 2011, 5:43 am, edited 1 time in total.
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Joined: March 19th, 2007, 9:06 am

October 10th, 2011, 5:43 am #2

Makes sense, most companies don't offer many options these days when they can sell a bunch of individual boxings. Nice they are offering the clear nose to those that already bought it though.
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Joined: February 27th, 2005, 12:37 am

October 10th, 2011, 5:53 am #3

Gotta give credit where credit is due. They did respond and did do the right thing in respect to the clear nose situation. plus they explained the situation with the clear nose. Still if they had stated up front that the clear nose was for review kits only, there wouldn't have been a problem to start with. Oh well, onward and upward. I've got plugs for a set of weights for the GWH kit drying. I'll be able to pour the molds about mid week and hopefully(knock on wood!!)by the weekend have a useable weight set for it.

Cheers,Terry
Be fun to know just how many e-mails they got over this thing.
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Joined: October 3rd, 2009, 9:24 am

October 10th, 2011, 6:26 am #4

Hi all,

I have just received this email from Great Wall Hobby regarding the problem with the nose of their new 1/48 scale P-61 kit:

Dear sir.

This is the formal reply for the Nose problem happened recently, please announce the following immediatedly:

1.The Clease Short Nose show in the reviews is not the part of L4802. The reason we use this part is to show the inner structure of the nose in the review.

2. The Short noses use the mould together with the clear part square. The review samples is produced by the mould factory and they use the clear plastic all for all the mould, so the nose is clear. When we produced the formal L4802 kit in our own factory, because our factory ahve the ability to use different plastic in one square when injection moulding, according to the history set of L4802, we injected the grey plastic in the nose part and clear plastic for the clear part in the same mould in the same mould at same time.

3. According to the box art and instruction / paint guide of L4802, we indicate clearly that it is the version of Early P61A used in WWII European zone. In the history, It is ture that the plane had not a Clear Nose. And we did not give the paint guide for a P61A with Clear Nose.You can see the kit in your hand

4. It is our mistake that we but the Long Plastic Grey Nose in L4802, which should be used in P61B (The kit will be coming in future several months). We guarantee to provide the correct Short Plastic Grey Nose freely to every customer bought the kit and sorry for for the mistake. The agents and sellers will send it soon.

5. The Clear Short Nose will be used in our future new kit:

L4806 P-61A Black Widow "Glass Nose"

As our schedule, the kit will be coming in Dec, 2011. It is a version of early P61A used in WWII Pacific Zone and have some other special factors except the nose. Please see the attached pictures.

Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch.

Please note all the L4802 remainder in our stock now and future producing will NOT have the clear nose.

We are sorry for the accident again and hope the problem is solved smoothly.

Thank you very much for your support.

B.rgds.

Yu Lin
















Service not often seen these days
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Joined: February 26th, 2002, 4:32 am

October 10th, 2011, 7:09 am #5

Hi all,

I have just received this email from Great Wall Hobby regarding the problem with the nose of their new 1/48 scale P-61 kit:

Dear sir.

This is the formal reply for the Nose problem happened recently, please announce the following immediatedly:

1.The Clease Short Nose show in the reviews is not the part of L4802. The reason we use this part is to show the inner structure of the nose in the review.

2. The Short noses use the mould together with the clear part square. The review samples is produced by the mould factory and they use the clear plastic all for all the mould, so the nose is clear. When we produced the formal L4802 kit in our own factory, because our factory ahve the ability to use different plastic in one square when injection moulding, according to the history set of L4802, we injected the grey plastic in the nose part and clear plastic for the clear part in the same mould in the same mould at same time.

3. According to the box art and instruction / paint guide of L4802, we indicate clearly that it is the version of Early P61A used in WWII European zone. In the history, It is ture that the plane had not a Clear Nose. And we did not give the paint guide for a P61A with Clear Nose.You can see the kit in your hand

4. It is our mistake that we but the Long Plastic Grey Nose in L4802, which should be used in P61B (The kit will be coming in future several months). We guarantee to provide the correct Short Plastic Grey Nose freely to every customer bought the kit and sorry for for the mistake. The agents and sellers will send it soon.

5. The Clear Short Nose will be used in our future new kit:

L4806 P-61A Black Widow "Glass Nose"

As our schedule, the kit will be coming in Dec, 2011. It is a version of early P61A used in WWII Pacific Zone and have some other special factors except the nose. Please see the attached pictures.

Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch.

Please note all the L4802 remainder in our stock now and future producing will NOT have the clear nose.

We are sorry for the accident again and hope the problem is solved smoothly.

Thank you very much for your support.

B.rgds.

Yu Lin
















Seems a fair and decent response, n/t
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Joined: February 27th, 2005, 12:30 am

October 10th, 2011, 9:18 am #6

Hi all,

I have just received this email from Great Wall Hobby regarding the problem with the nose of their new 1/48 scale P-61 kit:

Dear sir.

This is the formal reply for the Nose problem happened recently, please announce the following immediatedly:

1.The Clease Short Nose show in the reviews is not the part of L4802. The reason we use this part is to show the inner structure of the nose in the review.

2. The Short noses use the mould together with the clear part square. The review samples is produced by the mould factory and they use the clear plastic all for all the mould, so the nose is clear. When we produced the formal L4802 kit in our own factory, because our factory ahve the ability to use different plastic in one square when injection moulding, according to the history set of L4802, we injected the grey plastic in the nose part and clear plastic for the clear part in the same mould in the same mould at same time.

3. According to the box art and instruction / paint guide of L4802, we indicate clearly that it is the version of Early P61A used in WWII European zone. In the history, It is ture that the plane had not a Clear Nose. And we did not give the paint guide for a P61A with Clear Nose.You can see the kit in your hand

4. It is our mistake that we but the Long Plastic Grey Nose in L4802, which should be used in P61B (The kit will be coming in future several months). We guarantee to provide the correct Short Plastic Grey Nose freely to every customer bought the kit and sorry for for the mistake. The agents and sellers will send it soon.

5. The Clear Short Nose will be used in our future new kit:

L4806 P-61A Black Widow "Glass Nose"

As our schedule, the kit will be coming in Dec, 2011. It is a version of early P61A used in WWII Pacific Zone and have some other special factors except the nose. Please see the attached pictures.

Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch.

Please note all the L4802 remainder in our stock now and future producing will NOT have the clear nose.

We are sorry for the accident again and hope the problem is solved smoothly.

Thank you very much for your support.

B.rgds.

Yu Lin
















n/t
Last edited by dwill104 on October 10th, 2011, 9:49 am, edited 1 time in total.
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Joined: December 30th, 2006, 11:11 pm

October 10th, 2011, 10:25 am #7

Makes sense, most companies don't offer many options these days when they can sell a bunch of individual boxings. Nice they are offering the clear nose to those that already bought it though.
I read it as they are going to give people the short GREY nose. The clear short nose is going to be in a future release.

Jim Johnson
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Joined: August 16th, 2010, 11:10 pm

October 10th, 2011, 10:38 am #8

"Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch".
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Joined: February 24th, 2002, 4:17 pm

October 10th, 2011, 11:55 am #9

Service not often seen these days
and at no time were they forthright and state it was only a salesman sample and not representative of the actual product.

Well done should be reserved for a company that produced a quality kit for near USD$100.

Right now my well done is reserved for Tamiya, WNW and Monogram. And for SH for that butt ugly Breda 65, of which I will build all three versions!





There is no such thing as an unbuildable kit, just some kits one may consider not worth building.



BUY THIS BOOK
http://tinyurl.com/Ididntseeitcoming
Last edited by modeldad on October 10th, 2011, 12:23 pm, edited 1 time in total.
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Joined: February 24th, 2002, 4:17 pm

October 10th, 2011, 11:56 am #10

Hi all,

I have just received this email from Great Wall Hobby regarding the problem with the nose of their new 1/48 scale P-61 kit:

Dear sir.

This is the formal reply for the Nose problem happened recently, please announce the following immediatedly:

1.The Clease Short Nose show in the reviews is not the part of L4802. The reason we use this part is to show the inner structure of the nose in the review.

2. The Short noses use the mould together with the clear part square. The review samples is produced by the mould factory and they use the clear plastic all for all the mould, so the nose is clear. When we produced the formal L4802 kit in our own factory, because our factory ahve the ability to use different plastic in one square when injection moulding, according to the history set of L4802, we injected the grey plastic in the nose part and clear plastic for the clear part in the same mould in the same mould at same time.

3. According to the box art and instruction / paint guide of L4802, we indicate clearly that it is the version of Early P61A used in WWII European zone. In the history, It is ture that the plane had not a Clear Nose. And we did not give the paint guide for a P61A with Clear Nose.You can see the kit in your hand

4. It is our mistake that we but the Long Plastic Grey Nose in L4802, which should be used in P61B (The kit will be coming in future several months). We guarantee to provide the correct Short Plastic Grey Nose freely to every customer bought the kit and sorry for for the mistake. The agents and sellers will send it soon.

5. The Clear Short Nose will be used in our future new kit:

L4806 P-61A Black Widow "Glass Nose"

As our schedule, the kit will be coming in Dec, 2011. It is a version of early P61A used in WWII Pacific Zone and have some other special factors except the nose. Please see the attached pictures.

Now, in order to show our trustment and sincerity to solve the accident, we decide to provide the clear nose freely for all the kits sold already, including the stock in sellers hand and all the customers bought the kit ONLY. It is as a Bonus for the first batch.

Please note all the L4802 remainder in our stock now and future producing will NOT have the clear nose.

We are sorry for the accident again and hope the problem is solved smoothly.

Thank you very much for your support.

B.rgds.

Yu Lin
















The plexiglass to to frame shape just wrong.



There is no such thing as an unbuildable kit, just some kits one may consider not worth building.



BUY THIS BOOK
http://tinyurl.com/Ididntseeitcoming
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