Hero 5 Session restarts file numbers at GOPR0001 each time

Joined: August 10th, 2018, 11:36 am

August 10th, 2018, 11:56 am #1

In mid July I started having a problem with my Hero 5 Session, where the file numbers of the .MP4 files on the session restart their numbering each time back to GOPR0001 after importing and deleting from the Session. In the past, they would retain the numbering sequence, so if the last file was GOPR8932, on the next import the next file would be GOPR8933 and so on.

Annoying if you do two imports during a day, as the original GOPR0001....etc., gets overwritten on the PC.

I know I could rename the folders after importing, but this doesn't solve the problem. All digital cameras should retain their file numbering sequence.

What I've tried so far:
  • I've tried a different SD card from another GoPro, 
  • I've formatted and deleted after importing.
  • I've downloaded and installed the latest firmware version manually.
  • I've tried importing files manually using File Explorer.
I'm waiting for GoPro Support to ring me back, but please,

Any ideas anyone?