'Print Me' Card arrived with totally incorrect stats. Not happy!

MonkeyJug
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MonkeyJug
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Joined: January 11th, 2016, 12:16 pm

January 11th, 2016, 12:27 pm #1

Ordered it for my son for Christmas (did the same last year) and I didn't check it before slipping it into a random pack of Match Attax. Once he 'discovered' the card, we realised the stats were completely different than what was ordered.

I am not happy with how this has been resolved. Basically, I was told it was my fault and they gave me a refund as a gesture of goodwill! I am livid.

I'm interested to hear if anyone else has maybe had something similar happen?
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Jimmieg7
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Jimmieg7
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Joined: October 26th, 2014, 11:21 am

January 11th, 2016, 12:38 pm #2

I think i know what has happened if you fill in all your stats before selecting the position it resets the values. I.e you type in 100 for each stat then select forward its resets each value to a "predetermined" stat i.e 75. I have created numerous cards and this happens regularly however i have spotted on each occasion fortunately.
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MonkeyJug
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MonkeyJug
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Joined: January 11th, 2016, 12:16 pm

January 11th, 2016, 2:27 pm #3

Thanks for the reply. I just checked it out and you are absolutely correct. If ALL stats were at their default values, that would certainly explain the reason behind it.

Except, 3 of the 8 stats are correct (which are rougly +20 from default). The other 5 are their default values. That doesn't make it sound like the 'glitch' happened here...
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MonkeyJug
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MonkeyJug
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Joined: January 11th, 2016, 12:16 pm

January 11th, 2016, 6:34 pm #4

I've just -reordered the card. I see this time, a windows pops up after you have created your card and asks are you sure it's correct...

Ah well. The boy will soon be happy again!
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Jimmieg7
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Jimmieg7
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Joined: October 26th, 2014, 11:21 am

January 11th, 2016, 6:54 pm #5

They usually provide an excellent service
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Renko
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Renko
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Joined: January 20th, 2014, 10:45 am

January 11th, 2016, 7:31 pm #6

"Livid"?!

First time this season I ordered this season the stats somehow corrupted (2 sets of cards). I received an email (before the cards were produced) asking me to re-enter the stats. The cards were then printed and sent.
Bring back Championship Match Attax!

Then for 2016-17 season League One Match Attax
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MonkeyJug
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MonkeyJug
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Joined: January 11th, 2016, 12:16 pm

January 11th, 2016, 11:00 pm #7

Renko wrote:"Livid"?!

First time this season I ordered this season the stats somehow corrupted (2 sets of cards). I received an email (before the cards were produced) asking me to re-enter the stats. The cards were then printed and sent.
???
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