CHV Lives On

they probably have a bot that randomly picks a name from a namebank, and look for keywords for various responses. notice how they didn't care at all when i talked about getting a canned response, and that they'll just do some "research", although they DID include a case number
Rally Co-Driver In Training
...Opens 80, narrows 4 left minus tightens, into 5 right, opens 30, 5 right keep in into hairpin left, 4 plus 30, sharp 5 left into crest 20, opens 5 half long over crest...

Well, now that you brought up the fact that EVERY HENTAI TITLE THEY HAVE is in the family section, I think they're actually passing that on to someone who might do something.
*Still laughing about the NC-17/FAMILY title*

Randy,

Thank you for contacting Best Buy about our DVD's listings. I'm Holly with Customer Care.
We're sorry to hear your dissatisfaction you experienced with our Web site and how some of our anime DVD's are listed. We rely on feedback from our customers to make sure we have the best site possible. Our Web Site Support team is constantly tweaking and updating the site and we'll pass your comments on to them for further review. Thank you again for helping us to improve our Web site.

We look forward to your next visit to one of our stores or to www.BestBuy.com. Please do not hesitate to contact us with additional questions or concerns.
Best wishes from Best Buy,
Holly and the Customer Care Team

Rally Co-Driver In Training
...Opens 80, narrows 4 left minus tightens, into 5 right, opens 30, 5 right keep in into hairpin left, 4 plus 30, sharp 5 left into crest 20, opens 5 half long over crest...

BestBuy sucks.
They clearly put porn in the family genre. And that is wrong.
There is no research that needs to be done. There is no review that needs to be done.
They just have to move it to the adult section, or at least the anime section.
These people are ethier really fucking stupid or doing this on purpose (which is also really stupid).ATI - Driving the chemical reaction revolution

bestbuy doesn't suck. the ad wizards at bestbuy.com suck. i have a friend that works at a local best buy, and i'm trying to get a job there. who are the ad wizards who came up with that one? (if anyone recognises that joke, let me know)
Rally Co-Driver In Training
...Opens 80, narrows 4 left minus tightens, into 5 right, opens 30, 5 right keep in into hairpin left, 4 plus 30, sharp 5 left into crest 20, opens 5 half long over crest...

Still family.
Oh yeah.

Just thought you all would like to know that after reading through the thread, I sent the link off to Daily Rotten. Toodles.
Edit: No dice. Ah, well.