San Antonio/Downtown - Marriott Riverwalk 4*

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San Antonio/Downtown - Marriott Riverwalk 4*

Sheryl
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Sheryl
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Joined: January 16th, 2000, 4:19 pm

November 5th, 2000, 6:51 am #1

Posting live from my Priceline stay at the Marriott Riverwalk. Checkin was very pleasant and efficient. While I did not make any advance requests, all of my requests at checkin were granted.

Room is quite nice. No honor bar (Marriotts seem to be eliminating these). Local calls are 54 cents, which is well below what I've found in years. Soft drinks in the machine are $1, again well below my experience in many years. Overnight parking (self or valet) is $14 with in/out privileges. High speed Internet access is offered at $9.95 per 24 hour period. I'm accessing the Internet via local dialup, however, at 54 cents. I'll forego the high speed for the cheaper alternative (24,000 bps).

I requested a room near the elevator (I know, most people don't like these) and as a result I received a slightly oversized room compared to Jenniann, who was there at the same time.

We had the Sunday morning breakfast buffet ($10.95) which was quite good. They also have a Sunday brunch there.

Off the lobby, there is an open area that includes a Burger King Express, another counter with muffins, bagels, fruit (and I would presume sandwiches at lunchtime) and the hotel gift shop.

The hotel is located at one end of the Riverwalk, requiring a short walk to the restaurants. I would definitely recommend this hotel.
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readymade
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readymade
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Joined: July 25th, 2000, 1:00 pm

August 2nd, 2003, 9:15 pm #2

I was pleasantly surprised by this place. Because it's the older Marriott right next to the flashy new one, I figured they'd let this hotel run down. On the contrary, it looks as if it's been renovated within the past 2 years. Room is medium sized with lots of patterns, like you seen in Crowne Plazas. Decor tries to be sort of Latin American--heavy carved wood and such, but less successful than the Westin. Bathroom is very small, but nice except for the ugly drop ceiling. The high speed internet is 9.95/day, and it's great. It also includes FREE long distance calls. Self park is still $14. On checkin was offered a river view with a balcony for $25 more, but declined. There are number of restaurants, seemingly reasonably priced. Room service menu does NOT mention any kind of "in room dining charge," which makes the prices reasonable. There's a quckie takeout place for pastries and coffee downstairs, too. While it's at the far end of the Riverwalk, it's next to the convention center and across from the Rivercenter Mall, so there's still plenty of stuff nearby. So all in all, I'm pleased, but I still don't know what separates a 3* from a 4*. (The Westin Riverwalk is noticeably more luxurious--now, that I would call a 4*.)
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ssmilzz
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ssmilzz
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Joined: September 16th, 2002, 9:26 am

October 6th, 2003, 4:13 am #3

I just got back from a stay at this hotel for 2 nights. We thought it was a very nice hotel overall. Was disappointed that valet parking cost $17/night. Staff was nice at check-in, though she had a bit of trouble finding/confirming that my reservation was in fact prepaid. Once that was taken care of, we were put in a 12th floor room w/ a bad view (Alamodome and parking lots). That's OK though, as we were there only to sleep.

The hotel seems to have good fitness facilities and a pool, but we didn't have time to use them. It's located at the end of the Riverwalk extension, right at the Rivercenter mall, which isn't bad. That's where the river boat tours start. Then, it's a very nice walk along the Riverwalk to get to most of the restaurants and the livelier part of the walk.

One last thing, the room's ceilings were low (strange), but the Neutrogena toiletries were nice. Good cable channels too. All in all, I recommend the hotel, though it seems more like a 3* than a 4*.
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eekelly
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eekelly
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Joined: July 2nd, 2000, 2:56 am

December 17th, 2003, 4:48 am #4

The desk clerk told us they were not too busy, and willingly gave us two adjacent riverview rooms, which was just great since the Riverwalk is decorated with lots of lights. Really a pretty view. The luminarias are only on the weekends but there are plenty of lights in the trees, on the bridges, etc. This hotel is ideally located for the Riverwalk, especially at this time of year, and just across the street from the Rivercenter for shopping, movie theater, IMAX. The rooms are fine if not spectacular. Breakfast prices went up while we were there. Buffet is now at least $12. Self parking is still $14 and valet $19. There is really no other parking available. We were also granted a 2 pm checkout.

The ballroom is being remodeled, to be finished Jan. 8. We heard some construction noise one night.

On the Riverwalk, we at at Rio Rio Mexican - recommend - and Little Rhein, cannot recommend. Expensive steaks that were tasteless and tough and served lukewarm. Great outdoor ambience though.

A very nice stay and I would be happy to be here again.
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dfuller.e
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dfuller.e
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Joined: April 13th, 2004, 9:32 am

May 26th, 2004, 1:40 pm #5

I accidentally parked in a garage that was next to the hotel but not attached. Parking there was $6 a day without in and out privileges. The garage we parked in was fine and we accidentally saved some bucks from the overpriced Marriott garage. If you want to park there, just look for a big sign that says PARKING. I think it was in green.

Check in was prompt and courteous. They gave us a room on the 14 floor with a parking lot view. Of course for $60, I wasn’t expecting the river view. We were given a king size non-smoking room with a crib as requested. The rooms are very nice. The room was decent size. No balcony. They have balconies on the Riverwalk side but not the side we were on. The television had a decent selection to choose from. It had both HBO and HBO Family.

The location was great. Right next to the Riverwalk and Rivercenter Mall. We ate at Rivercenter for dinner and the Marriott for breakfast. The breakfast buffet was $13 a person.

Overall, I have no complaints. I was only there for 1 night.
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LSUGumbo
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LSUGumbo
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Joined: August 22nd, 2012, 6:45 pm

January 16th, 2015, 6:20 pm #6

Priceline needs to be aware of hotels under construction.  When checking in, was told be desk clerk that we may hear noise from the construction on the floor right below us beginning at 9:00 on Saturday morning and continue until about 5:30.  Like a 9:00 wake-up call, it sounded like they were working right in our room...Was given the "opportunity" to upgrade to a higher floor "executive room" for $40 more a night.  The hotel was empty!!!  I couldn't believe that they wouldn't offer a complimentary upgrade since no one was in the place.  Additionally, I would have Priceline re-evaluate its star rating on this place, it was more of a 2 and a half, maybe 3 star hotel.
Second issue was being charged for parking...when checking in you have the choice of self parking or valet.  Price for self was $27 a day, valet $37/day.  Right next door to the hotel is a covered parking garage for $11/day.  I told them I would take care of my parking, that I did not want either choice.  But as you probably saw this coming from a mile away...I got charged for the self parking--$54.00 for the weekend.  Took speaking to a manager to have the charges removed.  My question is since I go to San Antonio frequently and use Priceline, how do I avoid getting stuck with this hotel in the future...?
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