Phoenix/Scottsdale - Scottsdale Plaza Hotel 3.5*

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Phoenix/Scottsdale - Scottsdale Plaza Hotel 3.5*

mikenyc
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mikenyc
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Joined: December 9th, 2002, 1:35 am

April 6th, 2003, 4:59 pm #1

I stayed here for 3 nights in March. My standard room was a bit disappointing. There was a musty smell in the room and the furniture was showing its age.

We reserved a King Bed, but it was not available. They gave us a room with two double beds (full size - too small for 2 people on vacation). We waited until 4:00 and called for a room change. It still was not available. We asked for an upgrade and were given a very nice 1 BR Suite for $20 more per night. This room was flawless! I don’t think I would have enjoyed my stay if we did not get the suite. Musty smelling room, 2 double beds... no way.

The main pool does not have enough lounge chairs for all its guests. Check your hotel map to find other pools on the property, they are quieter, and you do not have to struggle to get a chair in the sun.

Also, the front desk is a little snippy. Not that there should ever be attitude coming from the employees at the front desk, but I especially don’t understand why they have one here. There are much nicer resorts than this one in the Phoenix area. I also found that they were not very knowledgeable about the area. We asked for a pharmacy, to get a prescription phoned in, there were not able to tell us where one was… We found several on our own just driving down Scottsdale Road…

Staying in a standard room is fine for a short stay, but I would not want to stay in a standard room for a week.

Overall: I would rate give this hotel a "B" if you don't care about getting a good value, and a "B-" if you are looking for good value. These grades are given because of the aged furniture small double beds, musty room smell, inadequate pool lounge chairs, and front desk with a bad attitude.

Good thing I got it using Priceline and BiddingforTravel. I would have been annoyed if I paid standard rate for a room in this hotel.
Last edited by mikenyc on May 2nd, 2011, 11:08 am, edited 1 time in total.
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Rudy1957
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Rudy1957
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Joined: July 19th, 2003, 8:48 am

July 19th, 2003, 1:48 am #2

Stay on 6/25 was uneventful & pleasant. Room large, bed mediocre but not awful, towels great. Standalone A/C units are noisy and go on/off too frequently, but could be room-specific. $8/day resort charge reasonable. Pleased that room equipped with Wayport broadband access for $10, which I bought.

Staff immediately tried to upsell me to suite for an extra $30/night, which I declined because I was by myself. Hotel has a reputation around town for being a white elephant & it shows in the little things like grounds maintenance. Still, good value for the price, even in Phoenix off-season.
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atripster
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atripster
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Joined: December 11th, 2002, 5:31 am

November 12th, 2003, 7:51 pm #3

My husband and I stayed here in early November, and though frequent (and I think discerning) travelers, we can't figure out why the reviews here were so lukewarm.

We were very impressed--it was clean, quiet and well maintained. At check in, clerk asked if we wanted to upgrade for $30. We declined and were happy with our room, which was spacious, clean and tastefully decorated. The bellhop drove our bags in a cart to the room and asked us to follow in our car. He was personable and informative.The hotel did not seem very busy, and it made the five swimming pools blissfully quiet. We spent two afternoons at the pool and encountered very few other guests, usually late in the day after business meetings would have adjourned. The landscaping was beautiful, the pools sparkling clean and everywhere we went we saw employees cleaning and performing maintenance chores.
We ate at the sports bar after we checked in, and though nothing special, it kept us from having to fight Scottsdale traffic after a day of travel.
The resort fee is slightly irritating, (and not common to resorts in the area) but local calls are included in the daily $8 (plus tax) fee.
Scottsdale road construction has closed the usual entrance to the resort and it is best reached by going west on Indian Bend (past Scottsdale Rd.) to enter. One other thing, the putting green mentioned in marketing brochures was not functional when we were there.
We later moved the the Marriott Camelback Inn on a non-priceline stay and though everyone raves about it, we didn't think it had that many advantages over the Scottsdale Plaza, especially not at three times the price! Yes, it has more charm and character, but smallish rooms, erratic service and no adults-only pool are decided drawbacks. We would be very happy to receive the Scottsdale Plaza Resort again for $73 ($65 + $8 resort fee) via Priceline.
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bbbb1
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bbbb1
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Joined: September 8th, 2003, 3:12 am

December 14th, 2003, 12:01 am #4

Just checked in on a non priceline stay.Got a patio suite and this suite is very nice!I have stayed in a lot of top of the line 5* hotels and resorts and this suite is one of the nicest suites I have been in.As per their web site the suite has been remodeled.The furnishings are all nice and up to-date.I can"t speak for the standard rooms but if they are as nice as this you will be very happy with your stay at the Plaza.
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keri
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keri
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Joined: January 5th, 2004, 2:17 am

January 4th, 2004, 7:17 pm #5

Although our deal was financially great, I would not recommend the Scottsdale Plaza Resort. I know when bidding we are not able to eliminate any options, but if anyone is considering staying at this resort, we would not recommend it. There was mold all over the bathroom ceiling and walls, someone else's hair on the floor when we checked in, and basically an up-charge for every single thing, including the in-room coffee! We had the same musty smell someone else mentioned--thank goodness I brought a scented candle!
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travelin
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travelin
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Joined: January 6th, 2004, 5:18 am

January 5th, 2004, 10:30 pm #6

Stayed Dec 15-20/03 and loved it. I was pretty scared to bid on a resort, knowing that it would be Scottsdale plaza and not the other preferred ones thru priceline. I had read mixed reviews and thought that if it was really bad I could check out. Considering all the great deals I've gotten on priceline and NEVER had a bad experience, I could justify, paying for something else.
We had a great room (nonadjoining and King) close to the main pool and hot tub. No smell or noise! This place was virtually empty; we had the pool and hot tub to ourselves (one day we did see 2 other families, not at the same time though!)Bid $55,rejected,$58-rejected finally $60. Anyways very happy with hotel, price and location. It was our first time to Phoenix, and we loved the Scottsdale area- very clean.
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desert rat
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desert rat
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Joined: January 6th, 2004, 12:43 pm

January 6th, 2004, 5:43 am #7

Hi All...stayed here 12/22-25/03 on a priceline rate of $62 + fees/taxes...bid for a 4*, but got a "resort", which ended up being OK, despite failed complaint to priceline...very quiet at the place in prep for later stay of Kansas State for Fiesta Bowl, they said...the resort was built in the late 1970s, when spacious grounds and large rooms were easier to pay for in building costs...my standard room was very clean, large, and quiet, except for jumping kids next door at times...I often run the fan at places to deaden outside noise...resort fee of $8 seemed OK and a card explained it (free calls, free in-room coffee, morning paper at door and other stuff)...grounds very well manicured...didn't check out pool(s)...most or all standard rooms don't have patios or balconies, but have nice bathrooms and a wet bar/coffee area with no fridge...not top top top, but a nice place with an updated feel in a very convenient location
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Sheryl
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Sheryl
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Joined: January 16th, 2000, 4:19 pm

March 12th, 2004, 6:58 am #8

Posted by raymanu on 3/10/04:

3/7-3/11
I was a little concerned when I read prior reviews. I paid 20$ as others had suggested to get an upgrade to the villa suite. Initially they wanted to charge me 30$. They also have an 8$ resort fee per night. I asked for a newly renovated room and they said the 3000 pod was just renovated. I got a fabulous room and what they said was completely accurate. I have pretty high standards and the room met them easily. It was brand new, comfortable beds, separate room with sitting area, safe, bar fridge coffee maker etc etc. I had one minor issue that I discussed with the front desk and they fixed it immediately. The grounds are very well looked after. The pools are nice. Hardly anyone was on the complex despite it being a March week. I used the spa and it was fine (nothing special). I went to the sports bar and ate in the pool area and the food was fine. I did not use their formal dining areas. THe front desk and the concierge were very accomodating. I did not have any concerns at all. I cannot comment on the standard rooms but the 20$ upgrade certainly was worth it for me.
Please place all of your Priceline bids through our Priceline link.
Please check rates at Hotwire and make your bookings through our Hotwire link.
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Dodie123
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Dodie123
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Joined: April 9th, 2004, 1:37 am

April 8th, 2004, 6:37 pm #9

We got this resort for 3/25 and 3/26 for $80 per night (spring break season). I'm not sure I understand all of the so-so reviews either, but I was a little nervous when that's what I ended up with based upon reading them.

It was a VERY nice resort. The grounds are beautiful. It's quite large and very quiet. The rooms are off outside corridors and there are steps to the 2nd floor, but you can park right outside your area easily.

The $8 resort fee was charged. They would not waive this.

Our room was very spacious. We had requested a king bed, but none was available. We had two doubles. This was okay for our purposes anyway. It overlooked the tennis courts in the courtyard. The room offered robes for use (and we did) and had an extensive mini-bar (which we never cracked into due to cost). I did think it was overkill that use of the coffee/coffeemaker in the room would have been charged to the minibar fee, considering that in-room coffee is usually free in lesser hotels.

Everything about the property was spotless and well maintained. Considering the list price of the room (almost $200 per night) and the cost of rooms in the surrounding area, we were very pleased.
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middleseat
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middleseat
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Joined: February 18th, 2004, 12:37 am

October 3rd, 2004, 10:44 am #10

I think one has to be careful and keep your bids low in the Scottsdale district in the low season because this hotel will be your winning bid.

This is a large hotel with lots of rooms not on the same level of the grand resort hotels in the Phoenix area. The reviews above are fair.

The place was empty when I was there. Hence a lot of rooms for priceline bidders before you get a crack at the other Scottsdale resort properties.

I got a great price for a big room, Mrs big-bucks had a rough flight to Phoenix and jumped at the chance to upgrade when it was offered at $20/ night more. Make sure that is for a renovated room. The good deal gets a little less great after the mandatory $10 resort fee, which I was prepared for, but, was basically for nothing.

I had a very productive conversation with hotel management giving them my "suggestions and feedback." This place is individually owned and not run by a chain. My experience with the onsite upper hotel management was excellent.

Because I like to swim, the only unsolvable problem that was a bummer, was that all of the rather small swimming pools were cold. I joined the other guests in going hot tub to pool for a lap, back to the hot tub. Hopefully, this is only the change of season problem from summer to fall. Lots of towels at the pool and room, which I like.

Good tips if you are staying here.

AJ Fine Foods, a spectacular grocery store is a block away.

Trader Joes is also a block away, so you can pick up a bottle of 2 buck chuck and have it on your patio for the beautiful sunsets.

On Fridays there was a free jazz band playing in the mall behind the S. Angus restaurant 2 blocks away. We saw an rocking group.

Recommend Guardnos Mexican restaurant about 3 miles north on Scottsdale road in the same mall as Thai foone restaurant. Good margaritas, big, good food, pretty good prices.

Hope you have the great Arizona blue skies and warm weather for your trip.......................
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