Omaha-West, Sheraton 3*

Moderators: KeenWink, tilepusher, readymade

Omaha-West, Sheraton 3*

pomcoach
Registered User
pomcoach
Registered User
Joined: May 14th, 2001, 9:26 am

November 13th, 2001, 5:05 am #1

We stayed at the Crowne Plaza Omaha Old Mill in mid November 2001. We were assigned the 6th floor, because we are in the Priority Club. But when I asked to be farther away from the ice machines and elevators, they put us on the 5th floor. I wish I hadn't asked to be moved. Now it makes me wonder if the rooms on the 6th floor were nicer. This hotel is showing it's age. Dark colors and low ceilings in the public areas. The desk people don't smile. Check-in was very efficient, but serious.
We checked in at 8:30 p.m., and we were hungry, but the restaurant was closed. The lady at the desk said we could sit in the bar area and still order food from the restaurant. But we decided that wouldn't be a good idea. We had a 12 yr. old with us, and the menu was quite pricey and unusual, like roast duck, etc.
Our room was a King bed and a sleeper sofa. There was one 3 drawer dresser that also held the TV. There was a work desk with a phone and also a phone by the bed. The desk phone was full of static. The King bed was comfy enough, but the sheets kept popping off the corners of the bed. The room was darkly decorated in gold striped wall paper and olive green carpet. The carpet was older and a little lumpy. The furnishings were nice and in good shape, it just felt like the 70's.
The bathroom was average size with a tub/shower combo. The tile was orangy golden with a few stains and the base boards looked chipped and discolored. Some soap scum on the shower controls and wet wash cloth left above the shower, but otherwise, the room was clean. The ventilation system in the bathroom was one of the best I've ever seen. No noise whatsoever, but our swimsuits were totally dry by morning. There was a hairdryer, coffee machine, iron and ironing board.
The pool was quite large and the best thing about this hotel! When getting into a pool, one usually gets in slowly to adjust to the cool water. In this pool, one needs to adjust to the very warm water!! It was heavenly! The hot tub was just right also. The pool was a lot of fun and had plenty of pool towels too. We got this hotel for $30 + $5 bonus. I had been bidding for a 2 1/2* and was upgraded to a 3*. I would rate this hotel as a 2 3/4* if I could. It's nice, just feels a little old. I just got the feeling the hotel is needing a make-over. Make sure you check out the books on the bookshelves by the restaurant, . As my daughter said, "They're very funny." Pomcoach
Last edited by pomcoach on March 31st, 2015, 9:33 pm, edited 2 times in total.
Be careful to pay attention to the little things in life, for some day, you may look back and realize, those were the BIG things.
Pomcoach from Iowa
Quote
Like
Share

MsMonday
Registered User
MsMonday
Registered User
Joined: November 9th, 2001, 12:08 am

November 19th, 2001, 7:36 am #2

We also stayed here on 11/15/01 on 3rd floor.
Thought we were also back in the 70s also, lots of strips everywhere. We had read Pomcoach's review while staying there she reviewed the rooms almost exact. There were bleach like stains on the carpet, the bathroom very much showing its age. Very very low hallway ceilings.
Definitely needing a updated renovation.
The entrance into the Hotel was beautiful, seemed very upscale and customer service was very good.

My only complaint was: They wanted to charge us .50 per phone call upon checkout, even though we had showed our Priority Club card when we checked in. The lady was still going to put the charges on our credit card and I asked if we gave her the number again if she could wave it. She said yes.. but didn't seem to willing to until then.
We didn't swim but did look at the pool area it was very nice and felt the water...it did feel nice and warm.
This was in a nice section of town with many restaurants and shopping close by. This is one of the nicer hotels I've stayed at in Omaha.
Quote
Like
Share

tomar200
Registered User
tomar200
Registered User
Joined: March 24th, 2004, 9:50 am

April 3rd, 2004, 4:42 pm #3

OK hotel. Stayed 3/26-3/28/04. Checked in late evening and they only had smoking rooms when we wanted no smoking. I should have called ahead to tell the hotel we would be arriving late and ask they hold a no smoking room. Another lesson learned!
Quote
Like
Share

jjhesterberg
Registered User
jjhesterberg
Registered User
Joined: April 7th, 2005, 3:15 am

April 13th, 2005, 6:18 pm #4

Stayed 4/9/05. I would highly recommend this hotel. We got a decent rate when we booked with 2 days notice. The hotel was able to change my reservation to a double room upon arrival with no questions asked. The room itself was very clean ... there was a rather large water stain on the ceiling and a stain on the carpet behind the door ... otherwise, nothing was out of place. The beds were very firm, but the 5 pillows were very soft! Also, there was a large table in the room just perfect for our scrapbooking weekend vacation! There aren't many restaurants around this hotel, so that would be a slight downside. But the room was great quality and I would stay there again!
Quote
Like
Share

gorr0
Registered User
gorr0
Registered User
Joined: May 10th, 2005, 8:11 pm

May 10th, 2005, 1:11 pm #5

We stayed at the Crowne Plaza on 4/16/2005. It was a very nice stay. The bed was firm with plenty of pillows. A sleep kit was complimentary in the room. The pool area was very nice and extremely quiet on a Sunday morning. Did not try the eating area or bar. Definitely would stay again. Our bid was $45 thru A-B.
Quote
Like
Share

Devilsnest1
Registered User
Devilsnest1
Registered User
Joined: August 4th, 2008, 11:47 am

March 31st, 2015, 7:41 pm #6

I believe this is the first review since it became a Sheraton Property. It appeared the property was updated since last reviewed. Romodled bathrooms in the two rooms I reserved. The lobby is very attractive. The lower ceilings date the property, but there isn't much they can do about that. The rooms very clean and the beds were comforable. I'd rate the room a 3* but the hotel had all the amenities one would expect of a 3.5* I would DEFINITELY stay here again on the $52 bid I was awarded through PL.
Quote
Like
Share