North Lake Tahoe - Hyatt Regency Resort*

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North Lake Tahoe - Hyatt Regency Resort*

mg194
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mg194
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Joined: July 23rd, 2002, 11:57 pm

February 17th, 2003, 8:05 pm #1

This is my first time reviewing a hotel. Please be patient.

I booked this hotel as a Valentine's Day surprise for my wife. We made it to the front desk by about 3:30. The front desk clerk was very nice and helpful. The only king room they had was smoking, but we decided to give it a try. The odor wasn't overpowering so we stayed.

They charged a $10 resort fee which included valet parking, free bottled water and some other things I didn't really pay attention to. The water bottle in the room was open and I asked the gal at the front desk if we could get another one. Within a few minutes the housekeeper was at our door with four giant bottles of Calistoga water.

Our 10th floor room was large and pleasant with a bay window that offered a view of the lake as well as the mountains. The windows had very nice wood blinds instead of curtains. The bathroom was large and included two kinds of soap, two containers of shampoo and two conatiners of conditioner. The bed was large and comfortable with a down comforter and down pillows. We were in a corner room and the only noise we heard was the neighbors across the hall closing their door.

We ate two meals at the Sierra Cafe' which is there coffee shop type place. Friday night was the seafood buffet for $21.99. It was good with prime rib, peel & eat shrimp, made to order scampi, a great salad bar, crab claws, an ample assortment of breads and several other selections of seafood and vegetables. This is normally more than I would like to pay for the meal we received, but, considering the type of property this is and the prices they charge for everything else, $21.99 was not out of line. The other meal was saturday breakfast. We also had the buffet which was $13.99. It was very good. They hash browns were even crunchy, not the soggy type you normally get at a buffet. Over all we were pleased with our dining.

After dinner Friday we took a walk to explore the grounds. The hotel is across the street from the lake. You can walk down to the private beach and their fancy restaurant. They had 2 large gas bonfires burning down near the beach. We spent some time at one and then wanderd back to the room.

We spent a little time in the casino and were pleased that it was less smoky than most. No winnings to report.

The pool and hot tub were closed for remodeling. It looks like it will be very nice when it is completed. We will probably try to go back then.

In summation, we were very please with our $70 stay at this property.

Mark
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sonomaphil
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sonomaphil
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Joined: March 9th, 2001, 6:14 am

April 20th, 2003, 5:16 pm #2

Stayed 4/4-4/6 on a $69 bid. Resort fee was mentioned at checkin but was not charged for some reason. Looks like the pool will not be open this summer. Rooms were as described. Nice place, small casino. Will be even better when the pool, spa and new wing opens.

A couple of notes:

Breakfast in the cafe had a buffet set up for $13.99. Most entrees were in the $8-$12 range with OJ and coffee at $3.50 each. Both are included with the bufffet. The buffet is a much better deal. I noticed the same thing at the Hyatt Monterey and Islandia.

I would not bid 3* in this zone. We went by the Cal-Neva and it's a dive. Looks like it hasn't been renovated since Sinatra owned it in the 60's. Yuck.

If you gamble, get the players card and then go by the host office before you check out. They comped $70 in food charges for my casino play.

I signed up for e-mail offers from them and got a $75 special rate good until the end of May. About the same as the Priceline rate appears to be.

At checkin I received a free night coupon good 10/23/03-1/31/04. Says it's for "VIP guests" to celebrate the new spa opening. Don't know if everyone gets them but I am Hyatt Platinum and used 1-800 Checkin.
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ninjadive
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ninjadive
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Joined: January 7th, 2003, 6:17 pm

May 26th, 2003, 11:01 pm #3

I just got back from a trip to the Sacramento/Reno/Tahoe areas and I stayed at the Hyatt Lake Tahoe Resort for one night (5/20). Everything posted above was true. I also called ahead to request a king bed/non-smoking room. At check in I gave them my Hyatt Gold Passport for incidentals. I got a tenth floor room with a view of the mountains and also part of the lake. The room was on the front of the hotel, away from the major construction that's still going on. The woman at the front desk said that it should be done in five months. I ate at the Sierra Club restaurant which was just okay. The casino was smaller than most but not very crowded, probably because it was midweek. Check out is at 11 am but we requested and received a late check out at 12:30 pm. There's also a nice little beach just for guests. We used self parking since it's very close to the front desk. As for the Tahoe area, it's very beautiful. I suggest driving around the entire Lake, stopping at South Tahoe for some gambling, and stopping at the many vista points along the way.
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mg194
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mg194
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Joined: July 23rd, 2002, 11:57 pm

November 17th, 2003, 5:22 am #4

We stayed at the Hyatt last Friday night and want to post this update.

The pool is now open and most of the renovations appear to be complete.

The pool area is large and nicely landscaped. There is a pool with a little canal they call a swim-out. It comes out from an area that is not indoors but under cover so you can avoid rain and snow. This area has several hooks for clothes as well as restrooms with showers. The pool towels are larger that the in room towels and seem to be thicker also. The main pool is large but not deeper than 4 or 5 feet. There are two huge hot tubs and a kiddie pool. There is also a large gas firepit that was not fired up when we were there.

I walked into the spa to check the price for a massage for my wife. The least expensive was $130 so I didn't do it. They gave me a menu that lasted the extensive services they offer. There was a ten dollar coupon on the bathroom door in our room that was good for any spa treatment.

The final new thing we checked out was the arcade. It was small with about 20 video games and a couple of pinball the machines.

Overall, the new renovations are nice and make this a very nice place to stay. Camp Hyatt is opening toward the end of December and will have year round activities.


Mark
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boraxo
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boraxo
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Joined: April 11th, 2001, 6:08 am

January 23rd, 2004, 12:50 am #5

Very nice hotel, overall rating A-, though a bit weak for a property that markets itself as a "resort" (correctly rated 4* by priceline).

After winning bid, I called hyatt to confirm my room prefs. We arrived @ 3:30pm and handed the keys to attendant for free valet parking. No line at front desk. Hotel had pre-assigned room 901 - n/s king at the end of the hall, exactly as I had requested. Probably didn't hurt that I am hyatt diamond, though hotel clerk said it would be impossible to change rooms if we weren't happy because hotel was sold out. No mention of PL.

Our room was medium sized, nicely furnished, with a partial lake view. Good amenities including in room coffee maker, minibar w/o autocharge (we replaced their drinks with ours), and the usual bathroom amenities. Our request for plush robes and extra towels was filled within 5 min. Nice large bathroom, good water pressure.

We ordered a room service meal and were delighted with the food and service. Not to mention a good value at just over $40 (hint: order some items from the kids menu). If you really want to save money, sneak up the service elevator to the 11th and 12th club floors where there is a free breakfast buffet from 6-10 and hors d'ouvres from 5-9.

Our major complaint was that the bed was somewhat uncomfortable - not even close to the Westin heavenly bed. We were happy to be at the end of the hall as there were many noisy children running the halls as you approached the elevator. They were also splashing around one of the hot tubs - thankfully there are 2. But people who have an aversion to kids may want to consider other properties.

Despite paperwork to the contrary, we were never charged the "$10/day resort fee" which included the aforementioned valet parking, a daily bottle of Calistoga water, free health club access and local calls. BTW, the health club was rather mediocre for a "resort" - half a dozen aerobic machines but a completely inadequate set of weights and nautilus.

I spent a little time in the casino and were pleased that it was less smoky than the dives in Crystal Bay. It is worth joining the casino club as they give you $10 cash (which naturally was promptly lost at the tables).

Overall, I would definitely stay here again, especially at $75/nt.
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hanuman
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hanuman
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Joined: February 5th, 2004, 1:47 pm

May 12th, 2004, 7:21 pm #6

We thoroughly enjoyed our stay. I paid $69 for one night, 5/10/04. Very nice room--comfy beds, tasteful/rustic decor, entire place was recently renovated and it shows. The hotel is larger than it appears on Hyatt's website, but has a warm lodge-like feel. Surprisingly, we were not charged the $12 resort fee non-Priceline guests were paying. Amenities include an impressive fitness center, pool, large hot tubs, private beach access and more. Super hotel. Very nice casino as well--It didn't hurt that my wife and I won 800 bucks after a few minutes at the slots.
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nspoors
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nspoors
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Joined: January 9th, 2001, 2:15 am

August 24th, 2004, 12:50 am #7

The Hyatt is not new, as it was originally built back in the mid 60’s. As mentioned in prior reviews, it recently completed a multi-million dollar renovation. The hotel consists of the original twelve story tower and a newer three story addition. The renovation results were generally impressive, with common areas and guest rooms getting a nice facelift. The lobby, casino, pool, recreational amenities, etc, were great….no complaints. I liked the Hyatt for the most part. The common areas were beautifully done with a rustic décor full of timber accents, marble, fireplace in lobby, etc.

The renovation did, however, fall short when it came to the guest rooms. They were very average. I spent the first night in a tower room and then switched to a room in the newer addition the next two nights. All rooms in the tower have a ridiculous wooden mini blind set-up on the window that provides minimal light filtration. Expect to be “up with the sun” in the early morning if you’re in a tower room. In my room, I also felt the AC system was sub-par, as it failed to cool the room to a comfortable temperature. (We had unseasonably warm, 90+, temps during my stay). Last, but not least, the Hyatt’s beds were uncomfortably hard and included no upgraded features. The blanket on my bed was an embarrassment, something one would expect to find at a lowly 2* motel. I would encourage anyone considering a stay at the Hyatt to request a room in the newer 3 story building, as rooms here have a traditional room darkening drapery and the heat/AC system seems to perform much better. Rooms in the two buildings have identical furnishings and décor, although rooms in the newer addition have a slightly larger bathroom.

Views from the tower guestrooms are superior with a pleasant mountain backdrop. The hotel is not on the lake, so views of Lake Tahoe are limited to a distant glimpse of the lake. Hotel guests need to walk across a street and down a 100 yard trail past the beach front cottages to reach the lakefront. Here, you’ll find a restaurant and beach area with dock, boat rentals, etc. The beach itself is a little rocky, (stones in water), and not really suited for kid play in the sand or swimming. As an alternative, there’s a great beach at Crystal Bay State Park that’s just south of Incline. Tahoe water temps seldom rise above 65, but the state park beach was better for fun in the sand and possible swimming.

I did frequent the Hyatt’s traditional fare restaurant one evening and wasn’t impressed. Food quality was poor and the service was terrible. In general, I was disappointed with the restaurant selection on the lake’s north shore. There were very few decent choices in Incline Village, especially quality, kid-friendly destinations. The only decent place we found with great food was in Tahoe City, (10-12 miles away), at a place called Rosie’s Café.

Bottom line, the Hyatt was a nice resort. I only wish they’d spent a few more renovation dollars on the rooms. It’s not a cheap place to stay during the summer tourist season, even with Priceline. If you can overlook the room’s shortcomings, you’ll have fun here.
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Pirate859
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Pirate859
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Joined: March 10th, 2004, 6:28 pm

September 13th, 2004, 4:40 pm #8

We stayed here 08/23 to 08/25 on a winning bid of $116 per night.

nspoors captures most of the relevant points in his review above; although I had no problem with my bed, and we loved the picture window with the mountain view, wooden blinds and all.

The footbridge to the beach was pointless since it left one standing in the delivery entrance to the kitchens. It needs continuing into the main lobby. It would be simple enough to restrict access by means of an electronic key reader to maintain security.
I was a little disappointed that several facilities, including the card room and the Asian/Fusion restaurant were closed on Mondays and Tuesdays. This may be fair enough off season, but this was August and the hotel was jam packed.

On the positive side the staff were friendly and helpful, particularly the concierge desk. Check in was swift and efficient, with no mention of Priceline. I particularly liked the casino which was small and intimate, and very user friendly.

The location is beautiful and overall nspoors sums it up pretty accurately:-

"Bottom line, the Hyatt was a nice resort. I only wish they’d spent a few more renovation dollars on the rooms. It’s not a cheap place to stay during the summer tourist season, even with Priceline. If you can overlook the room’s shortcomings, you’ll have fun here."
Pirate
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woohoo
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woohoo
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Joined: April 16th, 2009, 11:08 pm

July 6th, 2010, 1:00 am #9

Just stayed at the hotel (resort) for two nights.  Enjoyed it quite a bit.  Wanted to add that the resort fee was approximately $20 per night ($18 + tax).  It was charged to my room upon checking out.
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cebraun
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cebraun
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Joined: October 11th, 2005, 11:47 am

January 11th, 2011, 3:06 am #10

We stayed here for one night, Jan 1 to 2nd, 2011. Won the bid w/ $85 and a $20 resort fee was charged at checkout. When I inquired, they said it was a fee to keep up the fire pits, free valet & year round heated pool. We did receive a glass of champagne at the front desk upon check in.

We had a tower room on 5th floor. The room was well appointed and the beds are all the newer pillowtop type. Bathroom was well appointed and they provided a larger than travel sized AquaFresh whitener toothpaste. We took advantage of the "swim out" access to the heated pool & two large spas. There was snow everywhere but the water was very warm & pleasant to swim in. Tiki torches lit all around the pool and the observation decks gave a great feeling to the recreation area. Plenty of towels and robes available upon request. Swimsuits & Snow apparel are available for reasonable prices at one of the multiple hotel stores. My husband forgot his trunks and was able to buy a pair for around $25.

The property also has a private beach and several outdoor natural gas fire rings. We purchased the smore's kit from the hotel store and made them with our young son. Very convenient.

We didn't use the multipurpose room that had 2 movie showings a day. Normally a kid friendly movie @ 3pm and a PG+ movie at 7pm. The night we stayed, they showed IronMan. The multi-purpose room also had a Wii and large tv for some virtual tennis or bowling. They had a separate video arcade close by.

Our room had an automated minibar, so we requested an in-room fridge which was delivered within 15 mins. Very friendly staff. We had an excellent time.
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