Louisville Downtown--Camberley Brown 4*

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Louisville Downtown--Camberley Brown 4*

john524
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john524
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Joined: July 30th, 2002, 4:13 am

December 17th, 2002, 12:06 am #1

The Brown is a great hotel. The lobby is beautiful. There is a nice bar in the lobby & "KY's only 4* restaurant" is also located in here.

Our room had 2 double beds & was well furnished. The bathroom was very nice. You could tell that it was an older hotel by the doors & windows, mostly. The windows hadn't been updated, so they were the old wooden ones with several coats of paint. They were nice, mind you, just old.

The closet wasn't very deep, which also seems typical of older properties, but it was sufficient.

One of the things that surprised me most is that parking was complimentary in the attached self-park. I don't know that I've every known of such a nice property in a downtown area to include parking in the room rate.

Also surprising, when I checked in & provided my credit card, they asked me to sign some sort of an authorization slip. The priceline rate was right on this slip listed as an "advance deposit." Of course this didn't bother me.

We ordered room service by placing our order on the door hanger the night before. It arrived a couple of minutes earlier than we had requested, but was very good. I thought it was odd, that half of the prices didn't match what was on the order form we had completed. Some were higher & some were lower, so it didn't make too much difference.

The room was nothing too special, but the hotel itself was beautiful & we would happily stay here again.
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john524
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john524
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Joined: July 30th, 2002, 4:13 am

January 2nd, 2003, 8:53 pm #2

Okay, I guess I spoke too soon on the free parking issue.

When I received my credit card statement, they billed by $14 more than the amount on my invoice. I should have known better than to get free parking in a downtown area.

The interesting thing is that when we were exiting the parking garage, the attendant didn't notice that my parking stub had been validated and she told me that parking was $12. Now, this is only a $2 difference, but I thoght it was odd that the hotel charges more than the general public rate.

So, I called the hotel accounting office after receiving my credit card statement & they told me that the add'l $14 was for parking and that the parking attendant had made a mistake. No apologies, no attempt at an adjustment, just matter-of-fact "the attendant made an error."

Not a huge deal, but I would have preferred it if the front desk had given me an updated statement when I checked out. I DID NOT use express checkout, I always go to the front desk & make sure that everything is "clear" on my bill. At that time, she validated my parking and DID NOT give me any statement other than the one without the add'l $14 parking charges.

Again, not a big deal, but I felt that I needed to post an update.
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mindybee
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mindybee
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Joined: December 12th, 2002, 3:33 am

May 13th, 2003, 1:03 am #3

The Brown is beautiful indeed. I believe those lobby walls were marble.

Food: There is an interesting African food restaurant next door with food that made my eyes water. But don't miss the "Hot Brown" sandwich that the Brown Hotel is famous for. It was pretty good - not my thing, but I'm glad I tried it.

Other amenities: There is a gym in the basement. One thing that I found odd was that the scale was in the men's bathroom, but there was no scale in the women's bathroom. One would think that the scale would be for the women, no? Two treadmills, two bikes, no swimming pool.
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gator91
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gator91
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Joined: January 8th, 2004, 2:03 am

September 5th, 2009, 4:40 pm #4

No longer managed by Camberley but definitely the best luxury hotel for many miles (St. Louis, Chicago). The 2d floor lobby is tremendous and the restaurant is very good (Seelbach restaurant is better). Rooms are quite nice (large) and offer FREE WI-FI throughout hotel. The workout room is adequate, but no showers/lockers/pool - the main amenity is that you are adjacent to the Brown Theater and other downtown attractions. There is a Club Floor that defines luxury hotel for me and you should ask/pay for upgrade (room upgrade, continental breakfast and evening wine/beer and hors d'ouerves.

The biggest complaint is parking but that's not the hotel - it's the City/Metro authority that re-developed downtown Louisville in the '80s/'90s when I lived here. The garages charge $16 for a 24 hour day and pay security/attendants 24/7 to catch each and every customer/captive. There are a number of private surface lots adjacent/nearby for $5 overnight (without security) so you can make your informed choice.

Overall, a very good luxury hotel if you can justify the parking cost/risk.
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