The Brown is a great hotel. The lobby is beautiful. There is a nice bar in the lobby & "KY's only 4* restaurant" is also located in here.
Our room had 2 double beds & was well furnished. The bathroom was very nice. You could tell that it was an older hotel by the doors & windows, mostly. The windows hadn't been updated, so they were the old wooden ones with several coats of paint. They were nice, mind you, just old.
The closet wasn't very deep, which also seems typical of older properties, but it was sufficient.
One of the things that surprised me most is that parking was complimentary in the attached self-park. I don't know that I've every known of such a nice property in a downtown area to include parking in the room rate.
Also surprising, when I checked in & provided my credit card, they asked me to sign some sort of an authorization slip. The priceline rate was right on this slip listed as an "advance deposit." Of course this didn't bother me.
We ordered room service by placing our order on the door hanger the night before. It arrived a couple of minutes earlier than we had requested, but was very good. I thought it was odd, that half of the prices didn't match what was on the order form we had completed. Some were higher & some were lower, so it didn't make too much difference.
The room was nothing too special, but the hotel itself was beautiful & we would happily stay here again.
Okay, I guess I spoke too soon on the free parking issue.
When I received my credit card statement, they billed by $14 more than the amount on my invoice. I should have known better than to get free parking in a downtown area.
The interesting thing is that when we were exiting the parking garage, the attendant didn't notice that my parking stub had been validated and she told me that parking was $12. Now, this is only a $2 difference, but I thoght it was odd that the hotel charges more than the general public rate.
So, I called the hotel accounting office after receiving my credit card statement & they told me that the add'l $14 was for parking and that the parking attendant had made a mistake. No apologies, no attempt at an adjustment, just matter-of-fact "the attendant made an error."
Not a huge deal, but I would have preferred it if the front desk had given me an updated statement when I checked out. I DID NOT use express checkout, I always go to the front desk & make sure that everything is "clear" on my bill. At that time, she validated my parking and DID NOT give me any statement other than the one without the add'l $14 parking charges.
Again, not a big deal, but I felt that I needed to post an update.