Since this place has not been reviewed here in a while, I thought I'd go into some details. I recently stayed at the Sheraton Waikiki (our first trip to Hawaii!) for four nights while my sister was attending a conference. Location. Location. Location.
ARRIVAL/CHECK-IN/SERVICE: the drop point from the airport shuttle could use better signage, but a quick call to the bell stand and all our bags were picked up for us. We were given fresh leis, and check-in went smoothly (though the line was a bit long; just a busy part of the day). Everyone was helpful and friendly, with service being good, sometimes excellent during our stay.
ROOM: On the 9th floor, at the end of the hall. And what a view! Ocean, beach, Diamondhead were right off the balcony-beautiful in all their glory. The room had been recently updated: new carpet, paint, furnishings that were all tasteful and modern.
Two double beds (guess they thought queens would make the room seem small, but I think there was just enough room) which had a nice, comfortable mattress and nicer linens, a nice desk area with coffee pot, small fridge, flat-panel TV on the wall, with a wall shelf that almost ran the length of the room. The closet had lots of great shelving-in lieu of a dresser-and a large safe. The balcony had two chairs and a table, a nice little straw rug that was a great touch for those who liked to tip toe outside without shoes.
Bathroom was average for a hotel, with a nice sunk-in sink, a mesh-topped shower curtain so that, if you opened the shutter doors that separate the bathroom from the bedroom and had your curtains opened, you could enjoy your view from the shower. Not sure how many people use that feature, but a nice little touch.
RESORT: large, but not overly so. Lobby was open air, with a stone floor that was common in Waikiki. The public areas of the resort were okay, but feel they need more in a way of update to match the improvements to the sleeping rooms; they just have a sort of 80s-style tropical thing going.
Like almost any resort in that area, there were lots of gift shops, as well as a few dining options, in the lobby, as well as much more in the Royal Hawaiian shopping center out front. The two pools were nice, on a smaller, quieter pool next to the beach in between the Sheraton and the Royal Hawaiian; the second, the main pool, had a large pool deck with a bar. Both had access to the beach.
DINING: The few times we ate here it was all about convenience. The express food, the beachside Ocean Terrace and evening cocktail bar were fine, just nothing special other than the standard, over-priced hotel food you would find almost anywhere. Did not try the fine dining, as this was our first trip, we were more about Hawaii (beach, fun, snorkel, etc.) than the food.
MISCELANEOUS: Did not have a car, but understand parking fees to be average for the area. Liked that the internet access (while yes, there is a fee; the nicer the hotel=the more you pay for every little thing) had pricing options, such as a two-hour fee for quick email checks every couple days.
BOTTOM LINE: Would happily stay here again, and would consider it a priceline win for significant savings off the rack rate.