Moderators: KeenWink, tilepusher, readymade

Grand Forks, ND - Fairfield Inn 2*

skulipeg
Registered User
skulipeg
Registered User
Joined: September 6th, 2003, 12:23 am

September 24th, 2003, 7:06 pm #1

Our check-in experience was the worst I have ever encountered. We arrived at the hotel after 8 long hours of driving. We were looking forward to getting into the room, putting our daughter into bed (it was well past her bedtime and she was extremely tired), and relaxing for the night. There was nobody at the front desk, and we stood there for at least 20 minutes before someone showed up to get us into a room. And then when they finally showed up we didn't even receive an apology for having to wait for so long. Unfortunately this only resulted in starting our stay off on the wrong foot, and it was too easy to notice all of the shortcomings after that.

As for the room itself, we were assigned to a room on the second floor with two queen size beds. The door into the unit had such a loud squeak whenever it was opened that we actually had people in the adjacent units putting there heads out into the hallway and giving us nasty looks whenever we had to enter and leave. The bathroom door also had a horrible squeak, making it impossible to use the washroom in the middle of the night without waking up everyone in the room.

The unit was relatively clean although they need to pay more attention to dusting and vacuuming by the beds and under the TV - our 18 month old daughter found a lot of interesting dustballs as well as the cap to a medicine bottle which she promptly put in her mouth. We were unable to let natural light into the room as the curtains were stuck in the closed position, and the curtain rod to pull them open was missing. We struggled but could only open them about an inch. The shower head didn't work very well and it was difficult to wash off soap/shampoo. Finally, we were right next door to a utility room and there was essentially no soundproofing at all, which meant that we heard the cleaning staff as soon as they arrived each morning.

Unfortunately the majority of these problems were not encountered until we had already unpacked everything and settled in, and it would have been too inconvenient to request a new unit.

On the plus side they had the most comfortable pillows I have ever had in a hotel!

Like the majority of hotels/motels in Grand Forks, this hotel has a good continental breakfast - cereal, toast, bagels, english muffins, juice, coffee, bananas and apples. The hotel does has a pool and hot tub, however we didn't use those facilities.

The location is similar to the majority of hotels in the city - adjacent to the new Menards, across from the new SuperTarget and close to the Columbia Mall. Wal Mart is just down the street and there are many restaurants nearby.

We visit Grand Forks approximately 4 to 6 times a year, and have always stayed in the 1* hotels. We were looking forward to staying in what should have been a superior hotel in comparison to what we are used to. However, it turns out that even with the pool/hottub (which we didn't use), and more in-room amenities such as an iron, hairdryer and shampoo/mouthwash/etc. (which we also didn't use), our experience in the 1* hotels has historically been much cleaner, quieter and overall better.
Quote
Like
Share

cheapfokker
Registered User
cheapfokker
Registered User
Joined: June 11th, 2003, 8:03 am

February 9th, 2004, 3:01 pm #2

Stayed on 2/9/04 winning bid $34. Was very satisfied with this 2*. Free high speed wireless internet. Nice room w/King non-smoking, room 104. Pool is nice, hot tub nice. Nice continental breakfast. I've been in worse 21/2 and 3* hotels.
Quote
Like
Share

careh1
Registered User
careh1
Registered User
Joined: January 27th, 2004, 12:16 pm

October 7th, 2009, 5:40 pm #3

We stayed there Oct. 5 & 6, 2009 - winning bid $35. The room (number 300) had an odor when you first entered - I think it may have been a smoking room at one point and they did not deodorize it properly. There was a sock from a previous room guest sticking out from the bedskirt of one of the two queen size beds - so room cleaning is still lacking. We described the above issues to the hotel via the comment card so perhaps they will take action. The bathroom door hinges squeaked - mind you we see that in a *lot* of hotel rooms - and many people's homes as well. A hint - use some of the supplied shampoo or conditioner to 'oil' the door hinges. Just rub it into the hinge and the squeak will go away. Re: arriving late and no one at the counter. There is a house phone in the outer entryway - I'd suggest using it if no one shows up at the counter when you arrive. The room was quiet and had a small fridge, microwave, free Internet and free local calls. Breakfast was fine. They also had all day coffee/tea and cookies on the front desk counter during the afternoon. The room key envelope had a note -in very light fine print- about how if we did not elect it we would be getting a daily newspaper and having to pay .75 for it. We called the front desk & they said this did not apply to us because of our booking through Priceline. There was no newspaper at the room door in the morning. You can pick up a USA Today for free at the front counter. I think they also have free Grand Forks Herald papers on the weekend. I would go back again - but next time I would 'sniff' the room before accepting it. Hints: There is a .10 a gallon discount coupon for up to 20 gallons of gas from the local Simonson's gas stations in a color 5" X 7" tourist booklet that is at the front desk. If the Fairfield does not have this booklet- walk across the street to the Roadking as they may have it. The Winnipeg Free Press has coupons for various discounts in Grand Forks (and Fargo) - including 20% off one item at Gordman's see: http://www.winnipegfreepress.com/flyers/ You can print off that coupon as often as you like then just do one purchase per coupon - but go to different cashiers as it is one coupon per person per day. The US Post Office has a free 'movers packet' that includes a 10% off coupon for Lowes - and Menard's also takes that coupon.
Quote
Like
Share

careh1
Registered User
careh1
Registered User
Joined: January 27th, 2004, 12:16 pm

July 12th, 2010, 3:32 am #4

Update - the brochure with the coupons in it is now 8 1/2" X 11" and is called "Best of the Forks".  Besides the Simonson's gas coupon (now 2 coupons) it also has a set of coupons for Ace Hardware - and I believe Menard's and Lowe's would accest those as competetor's coupons as well. The coupons are for $5 off $25; $10 off $50 and $20 off $100.
Quote
Like
Share

careh
Registered User
careh
Registered User
Joined: June 9th, 2011, 12:16 am

June 9th, 2011, 9:13 pm #5

The "Best of the Forks' coupon book is available in the front door vestibule at the tourist bureau at I 29 and Hwy 2 exit.
Quote
Like
Share