Snowy Mountain Models business hours?

Snowy Mountain Models business hours?

Joined: April 20th, 2005, 3:54 am

August 4th, 2010, 4:40 am #1

Wanting to confirm that Snowy is now open on Saturdays only, but is phone contact possible during the week?
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Joined: January 10th, 2010, 11:02 pm

August 4th, 2010, 5:54 am #2

and contact is by phone on Saterdays and email although I think the owner only replys when he is at the shop but I cant confirm that.

Cheers Dom
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Joined: March 25th, 2009, 6:45 am

August 4th, 2010, 9:38 am #3

good luck getting an email reply :-( n/t
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Joined: April 30th, 2007, 6:57 am

August 4th, 2010, 10:53 pm #4

Wanting to confirm that Snowy is now open on Saturdays only, but is phone contact possible during the week?
Further to my situation with the Hobby Boss F-111 that I ordered back in June, I have been charged for the kit, it still hasn't arrived, and I can get no response from either phone or email.

The only way I have ever had contact is by rining on Saturday, as they never have returned calls during the week. Emails have gone unanswered, and I have now past the matter over to my credit card company in seeking a refund.

Unfortunately, due to the poor service and lack of communication, I will NEVER deal with SMM again. All I hope is that the bank can get me my $115 back.

Good luck with your purchases.

Cheers,

Jeff M
Brisbane
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Joined: June 3rd, 2009, 9:36 am

August 4th, 2010, 11:19 pm #5

Wanting to confirm that Snowy is now open on Saturdays only, but is phone contact possible during the week?
Someone said he was a "straight-uo honest guy" I have too strongly disgree. I just gave up on my money - not worth the agro. I might get it back from American express but it takes time.
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Joined: February 27th, 2005, 12:51 am

August 5th, 2010, 12:04 am #6

Hello Tom,

You can always lodge a complaint with the Victorian Government http://www.consumer.vic.gov.au/CA256EB5 ... siness~&3=~

They can do something about it.

Cheers,

Daniel.

Edited for relevancy!
Last edited by dancox on August 5th, 2010, 3:33 am, edited 1 time in total.
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Joined: October 9th, 2009, 11:30 pm

August 5th, 2010, 12:12 am #7

Wanting to confirm that Snowy is now open on Saturdays only, but is phone contact possible during the week?
You really have to wonder sometimes! n/t
Last edited by mustang137 on August 5th, 2010, 12:13 am, edited 1 time in total.
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Joined: January 18th, 2010, 10:17 pm

August 5th, 2010, 1:27 am #8

Hello Tom,

You can always lodge a complaint with the Victorian Government http://www.consumer.vic.gov.au/CA256EB5 ... siness~&3=~

They can do something about it.

Cheers,

Daniel.

Edited for relevancy!
nt
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Joined: February 27th, 2005, 12:51 am

August 5th, 2010, 3:31 am #9

Perhaps I had need to consume more caffeine before posting.
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Joined: April 20th, 2005, 3:54 am

August 7th, 2010, 2:28 am #10

Further to my situation with the Hobby Boss F-111 that I ordered back in June, I have been charged for the kit, it still hasn't arrived, and I can get no response from either phone or email.

The only way I have ever had contact is by rining on Saturday, as they never have returned calls during the week. Emails have gone unanswered, and I have now past the matter over to my credit card company in seeking a refund.

Unfortunately, due to the poor service and lack of communication, I will NEVER deal with SMM again. All I hope is that the bank can get me my $115 back.

Good luck with your purchases.

Cheers,

Jeff M
Brisbane
And dropped over also. Closing the shop at the end of the month apparently.
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