I have been a CNA for over 2 years but have only worked as a HHA. I needed more stability and a steadier income so I applied at some nursing homes. I got hired at 2 places and went in for an interview for a 3rd. I REALLY wanted to work at the 3rd, due to its reputation. I went through the ODDEST interview EVER with #3. I was told to go home, mull it over, decide if I wanted to work there and call back with my decision and they would check my references. I OBVIOUSLY wanted to work there, since I applied there!!
I called first thing the next morning, said I would love to work there, left a message on the voicemail and heard nothing and they still haven't checked my references.
During the interview, I was told how the majority of people applying only care about money and not the people and so when it came down to "do you have any questions" I was afraid to ask about the pay rate. They didn't discuss how many hours they were hiring for, they didn't talk about benefits, holidays, vacation/sick pay, and it put me in a very awkward position. I asked about holidays, what was their policy, the answer was "well, if you're scheduled to work on a holiday then you work on a holiday".. I clarified that I meant that other facilities usually offer every other holiday, and then no response. They didn't volunteer any information about the pay rate, so I don't even know what I'd be offered. I mean, they didn't even tell me if you get breaks in an 8 hour shift.
This place has an outstanding reputation both locally and nationally, they RARELY hire, which is why I was so excited to even get an interview. I guess my question is, do I call them back on Monday AGAIN or does this put me in a bad spot? I feel stupid calling again, and yet, I do wonder why they didn't get back to me or check my references. I went to their website earlier and it boasts about how they offer exceptional pay, benefits, etc., etc., etc., so is it me or what??
In the meantime, I have 2 solid offers and one starts next week, the other starts the following week and they're both pretty even, so I am torn right now. Do I just say forget #3 and pick from the first 2?
You have every right to inquire about pay, benefits and other related issues (shifts, holiday expectations etc) before accepting a job. No matter their reputation, the fact is people have to have info in order to make decisions.
I would call them on Monday and ask to speak with the person who interviewed you; tell them you have a high interest in working as a CNA, that you know this place has a good rep and low turnover...those are reasons you applied for the job. However, you also have a family to support so yes, you do need the nuts and bolts about pay and benefits. It's reasonable to ask.
If they don't give you this info, then their reputation isn't deserved. I wonder if they're under new management and this is a new trend folks will see with this place. I would not worry about passing an opportunity that may not really be there- this place will eventually suffer staffing problems for being so snooty with sharing the very reasons, the perks, of why people should work for them. Run the opposite direction if you don't get the info you need.
And tell everyone you know how terrible the process was when you tried to get a job there. Word of mouth is powerful.